Operations Manager, Institute for the Study of Diplomacy (ISD), Walsh School of Foreign Service (SFS)

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

The Operations Manager is responsible for all facets of the administrative operations of the Institute for the Study of Diplomacy (ISD), to include ISD's communications and outreach activities, e.g. website, social media, and newsletters; events planning and management; office management; and supervision of student employees. The Operations Manager provides administrative support to the ISD Director and other senior staff, to the diplomatic and defense fellows, and to ISD’s academic and research programs.

Work Interactions

The Operations Manager reports directly to the Director of ISD, and works closely with senior staff, Assistant Director of Studies, and the Business Manager/Academic Coordinator to support the mission and programs of the Institute.

Requirements and Qualifications

• Bachelor's degree and at least 2 years of professional experience related to operations management, office management, events, communications and outreach, or closely related fields required

• Master’s degree preferred

• Must have clear professional work ethic, initiative, strong organizational and time/task management skills, and attention to detail, with the ability to manage multiple projects independently from start to finish

• Must have the ability to develop productive networks across SFS and the University with offices with whom ISD interacts, as well as outside partners

• Must have excellent oral and written communication skills are essential

• Demonstrated interest in international affairs is preferred.

• Proficiencies in technologies and software related to duties of the position, such as Mailchimp, Hootsuite, Adobe InDesign, Canvas, Box, and Excel database management, are required

• Competence in graphic design strongly desired

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or oeoc@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.