Room Attendant - Hotel Housekeeper - Courtyard by Marriott, Littleton, MA
Lafrance Hospitality
Operations Supervisor - New Bedford Harbor Hotel, Downtown New Bedford, MA
Lafrance Hospitality· New Bedford Harbor Hotel - New Bedford, MA
About this role
Join our Team! New Bedford Harbor Hotel is looking for an Operations Supervisor to join the Leadership team!
Our Operations Supervisor oversees day-to-day operations to ensure all our guests receive an exceptional experience while maximizing profitability. This position provides leadership, coaching, and operational support across key departments, including Harbor Hotel Front Desk, Housekeeping, 222 Union Food & Beverage.
The ideal candidate is a hands-on hospitality professional with strong leadership skills, sound business judgment, and a commitment to maintaining the highest standards of guest service and operational excellence.
Key Responsibilities
- Assume responsibility for departments as assigned by the General Manager.
- Monitor and analyze guest satisfaction scores with staff and management, identify opportunities for improvement, and develop strategies to enhance the guest experience.
- Ensure guest reviews are responded to promptly and professionally.
- Respond promptly and effectively to guest and employee needs, concerns, and requests.
- Assists with food and beverage events, including staffing, service execution, and food quality.
- Participate in weekly management meetings and monthly department meetings.
- Support the onboarding and training of new team members
- Assist with coverage across departments as needed to maintain smooth hotel operations.
PAY: $20 -$23 PER HOUR
JOB TYPE: FULL - TIME, Weekends & Holidays
What We’re Looking For
We are seeking a motivated hospitality leader who is comfortable being hands-on, supporting multiple departments, developing employees, and driving both guest satisfaction and financial performance. The successful candidate will bring a positive attitude, strong attention to detail, and a passion for creating an outstanding hotel experience.
Apply today to become an integral part of our leadership team!
- Availability and flexibility to work across all hotel departments as operational needs require.
- Solid knowledge of the hotel and hospitality industry, gained through relevant experience and/or training.
- Excellent verbal and written communication skills, with the ability to effectively communicate with guests, employees, vendors, and management.
- Strong problem-solving and decision-making skills.
- Commitment to exceptional guest service and operational excellence.
- DailyPay - Get Paid Any Day!
- Company Wide Hotel Room Discount Program
- Referral Bonus Incentive
- Retention Bonus Incentive
- Annual Review Program
- Extensive Room for Growth
- Paid Training
Frequently Asked Questions
What is the salary for the Operations Supervisor - New Bedford Harbor Hotel, Downtown New Bedford, MA role at Lafrance Hospitality?
The listed salary for this Operations Supervisor - New Bedford Harbor Hotel, Downtown New Bedford, MA position at Lafrance Hospitality is USD 20–23. This is an Full time role.
Where is the Operations Supervisor - New Bedford Harbor Hotel, Downtown New Bedford, MA position at Lafrance Hospitality located?
This Operations Supervisor - New Bedford Harbor Hotel, Downtown New Bedford, MA role at Lafrance Hospitality is based in New Bedford, Massachusetts, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Supervisor - New Bedford Harbor Hotel, Downtown New Bedford, MA role at Lafrance Hospitality full-time or part-time?
This is listed as a Full time position. It is posted as a Operations Supervisor - New Bedford Harbor Hotel, Downtown New Bedford, MA role in the New Bedford Harbor Hotel - New Bedford, MA department at Lafrance Hospitality.
Which team or department does the Operations Supervisor - New Bedford Harbor Hotel, Downtown New Bedford, MA at Lafrance Hospitality belong to?
This Operations Supervisor - New Bedford Harbor Hotel, Downtown New Bedford, MA position is part of the New Bedford Harbor Hotel - New Bedford, MA department at Lafrance Hospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Supervisor - New Bedford Harbor Hotel, Downtown New Bedford, MA position at Lafrance Hospitality?
Click the "Apply Now" button on this page. You will be redirected to Lafrance Hospitality's official application portal hosted on workable where you can submit your application directly.
When was the Operations Supervisor - New Bedford Harbor Hotel, Downtown New Bedford, MA job at Lafrance Hospitality posted?
This Operations Supervisor - New Bedford Harbor Hotel, Downtown New Bedford, MA position at Lafrance Hospitality was posted on Aug 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Supervisor - New Bedford Harbor Hotel, Downtown New Bedford, MA
Lafrance Hospitality · 💰 USD 20–23
You'll be redirected to Lafrance Hospitality's official application page on workable.