Order Management Coordinator

repligen· Repligen Netherlands
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📍 Breda, NetherlandsFull time
Full timeRepligen Netherlands

About this role

As a vital member of our Customer Service Europe team, you will serve as the primary point of contact for our customers in Europe, Middle East and Africa. You will play a crucial role in managing the end-to-end customer journey—from initial inquiries and order processing to cross-departmental coordination and identifying future business opportunities.

This role reports into the Sr Manager Customer Service - Europe and will work 3 days a week from our office in Breda and 2 days from home.

Key Responsibilities

  • Efficiently manage incoming customer calls, handle quotations, and process orders and order confirmations.

  • Track existing orders and proactively contact customers via phone and email to provide updates or resolve issues.

  • Collaborate closely with internal departments—including Finance, Sales, Warehouse, Production, and Tech Support—both within and outside of EMEA.

  • Build strong relationships with customers to identify their unique needs and discover potential future projects.

  • Follow established communication procedures, guidelines, and company policies to ensure a consistent, high-quality customer experience.

  • Multi-task, prioritize daily assignments, and manage time effectively in a fast-paced environment

What You Bring:

  • Bachelor's degree or equivalent working/thinking level.

  • Minimum of 5 years of proven experience within a Customer Service or Customer Support team.

  • Excellent verbal and written communication skills in both French and English. Fluency in any other European language is considered a strong plus.

  • Hands-on experience with ERP systems SAP experience is a major plus.

  • Strong organizational skills, exceptional attention to detail, and the ability to thrive under pressure.

Frequently Asked Questions

Is the salary disclosed for the Order Management Coordinator position at repligen?
The salary for this Order Management Coordinator role at repligen is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Order Management Coordinator position at repligen located?
This Order Management Coordinator role at repligen is based in Breda, Netherlands. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Order Management Coordinator role at repligen full-time or part-time?
This is listed as a Full time position. It is posted as a Order Management Coordinator role in the Repligen Netherlands department at repligen.
Which team or department does the Order Management Coordinator at repligen belong to?
This Order Management Coordinator position is part of the Repligen Netherlands department at repligen. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Order Management Coordinator position at repligen?
Click the "Apply Now" button on this page. You will be redirected to repligen's official application portal hosted on workday where you can submit your application directly.
When was the Order Management Coordinator job at repligen posted?
This Order Management Coordinator position at repligen was posted on Jul 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Order Management Coordinator
repligen
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