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madiffpl
Palantir L2 Support Specialist
About this role
This is a remote position.
We are looking for Palantir L2 Support Specialists to support enterprise Palantir environments, with a focus on operational support, incident management, and platform stability. The role is centred around supporting Palantir Foundry and Foundation environments within structured ITIL-based support processes.
This is a support and operations role rather than a development position, requiring strong troubleshooting skills, production support experience, and understanding of enterprise platform operations.
Responsibilities
• Provide Level 2 operational support for Palantir environments
• Investigate and resolve incidents and production issues
• Support problem management activities
• Analyse logs and monitoring data
• Troubleshoot application and platform issues
• Support integrations and interfaces between systems
• Work within ITIL aligned operational processes
• Escalate and coordinate issues where required
• Support platform stability and operational excellence
Requirements
• Enterprise application support experience
• Strong Level 2 support background
• ITIL process understanding
• Incident and problem management experience
• Operational troubleshooting skills
• Experience with integration and interface concepts
• Log analysis and monitoring experience
• Operational knowledge of Palantir Foundry and/or Palantir Foundation
Nice to have
• Experience within large enterprise environments
• Production support of data platforms
• Service management tooling experience
• Monitoring and observability tools
• Financial services, consulting or large corporate experience
Benefits
- Solid, competitive salary
- Work in multilingual, multinational and multicultural environment on international projects
- Comprehensive healthcare
- Long-term B2B contract with stable project pipeline
Frequently Asked Questions
Is the salary disclosed for the Palantir L2 Support Specialist position at madiffpl?
The salary for this Palantir L2 Support Specialist role at madiffpl is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Palantir L2 Support Specialist job at madiffpl remote?
Yes, this Palantir L2 Support Specialist position at madiffpl is remote. You can work from home or anywhere in the supported regions.
Is the Palantir L2 Support Specialist role at madiffpl full-time or part-time?
This is listed as a Full time position. It is posted as a Palantir L2 Support Specialist role at madiffpl.
How do I apply for the Palantir L2 Support Specialist position at madiffpl?
Click the "Apply Now" button on this page. You will be redirected to madiffpl's official application portal hosted on zohorecruit where you can submit your application directly.
When was the Palantir L2 Support Specialist job at madiffpl posted?
This Palantir L2 Support Specialist position at madiffpl was posted on Jun 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Palantir L2 Support Specialist
madiffpl
You'll be redirected to madiffpl's official application page on zohorecruit.