Parts Counter Representative - Lincoln North Miami

warrenhenryautoยท Customer Service/Support
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๐Ÿ“ North Miami, FL, USFULL TIME

About this role

Position Overview

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The Parts Consultant's key responsibility is to be the first point of contact with customers. They will assist in selling parts to all customers through various means such as over the counter, through the service department or on the phone.ย 

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Some benefits include:

  • Medical, dental, vision and other health insurance options
  • Company-paid life and disability insurance
  • Paid Time Off
  • 401k retirement plan with employer contributions
  • Employee events, team building, etc.ย 

Responsibilities

  • Assists wholesale and retail customers in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
  • Answers phone calls, take messages, redirect as needed.
  • Provides high level of customer service to internal and external customers.
  • Greet customers in a cheerful manner.ย 
  • Keeps front and rear counter areas clean and uncluttered.
  • Assists team members in selecting required parts for service repair orders and maintains stock in accordance to high use parts.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Issues and tracks requested shop tools to technicians.
  • Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
  • Keeps current on new products and product updates.
  • Maintains professional appearance.

Qualifications

  • High school diploma or general education degree (GED).
  • 3+ Years of previous sales or customer service experience at high volume automotive store.
  • Strong verbal and written communications skills.
  • Preferred โ€“ Bilingual in English and Spanish.
  • High proficiency in Microsoft Office applications (Word, Excel, Outlook).
  • Comfortable with ambiguity in a dynamic, changing environment.
  • Unwavering commitment to ethical business practices.

Frequently Asked Questions

Is the salary disclosed for the Parts Counter Representative - Lincoln North Miami position at warrenhenryauto?
The salary for this Parts Counter Representative - Lincoln North Miami role at warrenhenryauto is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Parts Counter Representative - Lincoln North Miami position at warrenhenryauto located?
This Parts Counter Representative - Lincoln North Miami role at warrenhenryauto is based in North Miami, FL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Parts Counter Representative - Lincoln North Miami role at warrenhenryauto full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Parts Counter Representative - Lincoln North Miami role in the Customer Service/Support department at warrenhenryauto.
Which team or department does the Parts Counter Representative - Lincoln North Miami at warrenhenryauto belong to?
This Parts Counter Representative - Lincoln North Miami position is part of the Customer Service/Support department at warrenhenryauto. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Parts Counter Representative - Lincoln North Miami position at warrenhenryauto?
Click the "Apply Now" button on this page. You will be redirected to warrenhenryauto's official application portal hosted on icims where you can submit your application directly.
When was the Parts Counter Representative - Lincoln North Miami job at warrenhenryauto posted?
This Parts Counter Representative - Lincoln North Miami position at warrenhenryauto was posted on May 21, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Parts Counter Representative - Lincoln North Miami
warrenhenryauto
Apply for this role โ†—

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