Patient Access Representative
commonspirit
Patient Access Representative
commonspirit· Patient Registration
About this role
Where You’ll Work
St. Luke's Health - Patients Medical Center provides inpatient and outpatient medical and surgical services to residents of Pasadena, Deer Park, La Porte, Baytown, and Clear Lake. The facility includes 53 medical/surgical beds, eight ICU beds and three endoscopy rooms, and offers a range of primary and specialized services—wound care, general surgery, gastroenterology, occupational health, heart and vascular, women’s services, diagnostic imaging, outpatient rehab services, and sleep disorders.
Job Summary and Responsibilities
- Perform patient registration functions across assigned access points, ensuring accurate demographic information, insurance eligibility and benefits verification, and complete, confidential documentation within the electronic health record.
- Accurately scan, index, and manage patient documentation to support registration, billing, and clinical workflows in accordance with organizational standards.
- Communicate patient financial responsibility using established education tools and scripts, including estimates and patient liabilities, and collect payments at the time of service as appropriate.
- Schedule, confirm, and revise patient appointments to support timely access to care and adherence to provider and clinic workflows.
- Identify and resolve routine registration, insurance, and encounter discrepancies; follow established workflows to escalate complex or non-standard issues.
- Provide patient-facing support via telephone and other approved communication channels, including answering inquiries, routing calls, and documenting interactions per standard procedures.
- Process medical records and registration-related documentation in a timely manner according to best practices and compliance requirements.
Job Requirements
Required:
- High school Diploma or GED
- 1 year relevant experience in healthcare, patient access setting is preferred, along with knowledge of the following: patient registration procedures and documentation, knowledge of health insurance payers, and real-time insurance eligibility verifications.
Frequently Asked Questions
Is the salary disclosed for the Patient Access Representative position at commonspirit?
The salary for this Patient Access Representative role at commonspirit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Patient Access Representative role at commonspirit full-time or part-time?
This is listed as a OTHER position. It is posted as a Patient Access Representative role in the Patient Registration department at commonspirit.
Which team or department does the Patient Access Representative at commonspirit belong to?
This Patient Access Representative position is part of the Patient Registration department at commonspirit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Access Representative position at commonspirit?
Click the "Apply Now" button on this page. You will be redirected to commonspirit's official application portal hosted on icims where you can submit your application directly.
When was the Patient Access Representative job at commonspirit posted?
This Patient Access Representative position at commonspirit was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Access Representative
commonspirit
You'll be redirected to commonspirit's official application page on icims.