Patient Access Representative II
nshs· 1100 Endeavor Health Clinical Operations
About this role
Hourly Pay Range:
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position Highlights:
Position: Patient Access Representative II
Location: Evanston, IL
Part-Time (20 hours)
Hours: M-F open 8-4:30 and every other weekend 7-3:30.
Required Travel: No
A Brief Overview:
The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.
What you will do:
- Greet and assist patients in a courteous and professional manner during the registration process.
- Collect and accurately enter patient demographic and insurance information into the hospital's electronic health records system.
- Assist with more complex registration scenarios and problem-solving
- Schedule patient appointments for various healthcare services, coordinating with clinical departments and patients to find convenient times.
- Handle scheduling for specialized services and follow-up appointments.
- Verify patient insurance coverage and eligibility, confirming the accuracy of policy information.
- Collaborate with insurance providers and billing teams to address insurance-related issues.
- Assist with resolving complex insurance verification cases.
- Provide patients with essential information about the registration and scheduling process, financial responsibilities, and available payment options.
- Ensure clear and effective communication with patients to address their questions and concerns.
- Handle patient concerns and escalations, resolving issues effectively.
- Promote a positive patient experience by minimizing wait times, ensuring a welcoming environment, and providing exceptional customer service.
- Help patients feel comfortable and informed during the registration and scheduling process.
- Assist in identifying process improvements to enhance patient experience.
What you will need:
- Associates Degree Health Administration Preferred
- Previous experience in patient access, healthcare administration, or a related field is required.
Benefits:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off
- Community Involvement Opportunities
Frequently Asked Questions
What is the salary for the Patient Access Representative II role at nshs?
The listed salary for this Patient Access Representative II position at nshs is USD 20–29. This is an Part time role.
Where is the Patient Access Representative II position at nshs located?
This Patient Access Representative II role at nshs is based in EVH Evanston Hospital. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Access Representative II role at nshs full-time or part-time?
This is listed as a Part time position. It is posted as a Patient Access Representative II role in the 1100 Endeavor Health Clinical Operations department at nshs.
Which team or department does the Patient Access Representative II at nshs belong to?
This Patient Access Representative II position is part of the 1100 Endeavor Health Clinical Operations department at nshs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Access Representative II position at nshs?
Click the "Apply Now" button on this page. You will be redirected to nshs's official application portal hosted on workday where you can submit your application directly.
When was the Patient Access Representative II job at nshs posted?
This Patient Access Representative II position at nshs was posted on Sep 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Access Representative II
nshs · 💰 USD 20–29
You'll be redirected to nshs's official application page on Workday.