Patient Account Representative

usphysicaltherapy2· Administrative
Apply Now ↗

About this role

Company Description

Advance Rehabilitation is committed to being the most sought-after physical therapy company in the Southeast for services including industrial rehabilitation, athletic training, and sports medicine. Our mission is to provide the highest quality rehabilitation services in a cost-effective and time-efficient manner while delivering excellence in customer service. 

Advance Rehabilitation Connects, Adapts, Empowers, Delivers, and Serves to transform lives!

Job Description

The Patient Account Representative is responsible for processing insurance claims, verifying policy information, and ensuring accurate billing. This role tracks payments, follows up on outstanding balances, and communicates with insurance companies and patients to resolve billing discrepancies.

Additional responsibilities may include managing accounts receivable, reconciling financial records, and generating reports for management. Strong attention to detail, knowledge of insurance procedures, and effective communication skills are essential for success in this role.

Job Requirements:

  • Knowledge of working aging reports, researching unpaid claims, and submitting appeals to insurance companies.
  • Ability to answer patient and telephone inquiries related to billed claims with courtesy and thoroughness.
  • Ability to perform billing functions within an Electronic Medical Record (EMR) system. Raintree experience is preferred.
  • Excellent time management, organizational, and communication skills.
  • Ability to work independently as well as collaboratively as part of a team.
  • Demonstrated ability to handle difficult situations and resolve conflicts effectively.
  • Experience with Medicare, Workers’ Compensation, Commercial, Medicaid, and Auto/MVA insurance, as well as working with litigation attorneys.
  • Basic computer skills, including proficiency with Microsoft Excel, Wo

Qualifications

  • High school graduate or equivalent
  • 1+ years of previous medical billing experience OR a graduate of Medical Billing School
  • Excellent communication skills
  • Proficient in Word and Excel
  • Detail oriented
  • Good time management skills
  • Enjoys structure and organization

Additional Information

  • Competitive compensation 
  • Sign-on bonuses available
  • MENTORSHIP and continuing education
  • In-house APTA accredited RESIDENCY program available
  • Excellent benefits package, including 401k, holidays and paid time off
  • Community service opportunities.
  • Get to interact with a great team and support staff and so much more

Frequently Asked Questions

Is the salary disclosed for the Patient Account Representative position at usphysicaltherapy2?
The salary for this Patient Account Representative role at usphysicaltherapy2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Account Representative position at usphysicaltherapy2 located?
This Patient Account Representative role at usphysicaltherapy2 is based in GA, Rome, Rome, GA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Account Representative role at usphysicaltherapy2 full-time or part-time?
This is listed as a Full time position. It is posted as a Patient Account Representative role in the Administrative department at usphysicaltherapy2.
Which team or department does the Patient Account Representative at usphysicaltherapy2 belong to?
This Patient Account Representative position is part of the Administrative department at usphysicaltherapy2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Account Representative position at usphysicaltherapy2?
Click the "Apply Now" button on this page. You will be redirected to usphysicaltherapy2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Patient Account Representative job at usphysicaltherapy2 posted?
This Patient Account Representative position at usphysicaltherapy2 was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Account Representative
usphysicaltherapy2
Apply for this role ↗

You'll be redirected to usphysicaltherapy2's official application page on SmartRecruiters.