Patient Advocate Manager

bhs· BHS Baptist Healthcare System
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📍 Elizabethtown, KYFull time
Full timeBHS Baptist Healthcare System

About this role

Summary

Job Description:

Patient Advocate Manager

Full-time, first shift, M-F

Job Description:

Working manager role responsible for both leadership and direct service delivery. Provides day-to-day oversight of the Patient Advocate team while also performing Patient Advocate duties. Develops, implements, and oversees patient rights and advocacy processes and initiatives, ensuring compliance with regulatory standards. Receives, handles, and responds to patient complaints/grievances and other needs. Serves as a liaison by listening to concerns, identifying opportunities for improvement, and seeking solutions through the appropriate administrative channels. Collaborates with the healthcare team to improve patient care and promote positive patient, family, physician, and caregiver communication. Serves as the Patient & Family Engagement (PFE) Coordinator, providing leadership to the Patient & Family Advisory Council (PFAC). Responsible for fiscal, staff management and resource development of the Patient Advocate Department.

Requirements:

  • Bachelor's degree in nursing, Communications, Business Administration, or other healthcare related field required.

  • Active RN license issued by the state of KY required.

  • Minimum of 2 years of experience in patient advocacy, healthcare navigation/operations, or a related role within a hospital or healthcare setting.

  • Notary Public preferred upon hire, required within 6 months.

Benefits:

  • Tuition Assistance reimbursement program 

  • Paid Time Off available for use upon hire 

  • Company paid Maternity and Paternity Leave

  • Bereavement Leave (includes pets) 

  • Employee Assistance Program

  • Retirement plans with company match

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Frequently Asked Questions

Is the salary disclosed for the Patient Advocate Manager position at bhs?
The salary for this Patient Advocate Manager role at bhs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Advocate Manager position at bhs located?
This Patient Advocate Manager role at bhs is based in Elizabethtown, KY. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Advocate Manager role at bhs full-time or part-time?
This is listed as a Full time position. It is posted as a Patient Advocate Manager role in the BHS Baptist Healthcare System department at bhs.
Which team or department does the Patient Advocate Manager at bhs belong to?
This Patient Advocate Manager position is part of the BHS Baptist Healthcare System department at bhs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Advocate Manager position at bhs?
Click the "Apply Now" button on this page. You will be redirected to bhs's official application portal hosted on workday where you can submit your application directly.
When was the Patient Advocate Manager job at bhs posted?
This Patient Advocate Manager position at bhs was posted on Aug 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Advocate Manager
bhs
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