Patient Care Coordinator

usphysicaltherapy2· Administrative
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📍 Lancaster📍 Lancaster, OH, United States📍 OH📍 usFull time

About this role

Company Description

You’re Not Just “Front Desk.” You’re the Face of the Clinic and Part of our Team!

Patient Care Coordinator | Cornerstone Physical Therapy-Canal Winchester

If you’re the kind of person who lights up a room, loves helping people, and can keep a busy day organized without getting rattled…this role is for you.

At Cornerstone, we’re a PT-owned private practice built on exceptional service, outcomes, and a team culture that actually feels like a team. We hire the best....because patients notice the difference.

The #1 thing we’re looking for

You don’t need a perfect resume. We want someone who is:

personable, computer savvy, a quick learner, and highly coachable.

If you can learn fast, follow systems, and contribute to clinic success...you’ll thrive here!

Job Description

What you’ll do:

You’ll be the point person for the non-clinical patient experience...making every visit smooth from start to finish:

  • Welcome patients and create a “they know my name” experience

  • Answer phones with confidence and warmth

  • Schedule visits electronically and keep the day flowing

  • Verify insurance benefits and confirm patient info (personal + financial)

  • Maintain charts and EMR accuracy

  • Handle patient payments (collect/post/deposit)

  • Support clinic operations: faxing, filing, misc. tasks as needed

Qualifications

What “great” looks like here

  • Patients feel taken care of from the moment they walk in
  • You catch details before they become problems
  • You communicate clearly and stay calm when it’s busy
  • You take ownership, help teammates, and keep things moving

What helps (but isn’t required)

  • Medical front office experience preferred (1+ year is a plus)
  • Comfortable with Microsoft Word/Excel
  • EMR/medical software experience is helpful

Additional Information

What you'll get:

  • Comprehensive benefits (medical, dental, vision, 401k)
  • PTO + paid holidays
  • Employee Assistance Program (EAP)
  • Employee discounts + additional company perks that support work–life balance

The anticipated base salary range for this position is $17.00- $18.00. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

Frequently Asked Questions

Is the salary disclosed for the Patient Care Coordinator position at usphysicaltherapy2?
The salary for this Patient Care Coordinator role at usphysicaltherapy2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Care Coordinator position at usphysicaltherapy2 located?
This Patient Care Coordinator role at usphysicaltherapy2 is based in Lancaster, Lancaster, OH, United States, OH, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Care Coordinator role at usphysicaltherapy2 full-time or part-time?
This is listed as a Full time position. It is posted as a Patient Care Coordinator role in the Administrative department at usphysicaltherapy2.
Which team or department does the Patient Care Coordinator at usphysicaltherapy2 belong to?
This Patient Care Coordinator position is part of the Administrative department at usphysicaltherapy2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Care Coordinator position at usphysicaltherapy2?
Click the "Apply Now" button on this page. You will be redirected to usphysicaltherapy2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Patient Care Coordinator job at usphysicaltherapy2 posted?
This Patient Care Coordinator position at usphysicaltherapy2 was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Care Coordinator
usphysicaltherapy2
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