Patient Services Rep-Moorestown
cooperhealth
Patient Financial Nav Advisor
cooperhealth· Clerical
About this role
About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Patient Financial Navigation Advisor (PFNA) acts as the patient’s liaison from physician order through complete billing cycle.
The PFNA will complete a comprehensive analysis of patient’s health insurance to include verification of benefits, prior authorization status and patient’s out of pocket liability.
PFNA will educate and provide patient with a clearly defined estimate of the patient’s financial responsibility for all services, including office visits, testing, diagnostic studies, surgeries and procedures via phone, written correspondence and MyChart communication.
PFNA will collect or provide payment arrangements in accordance with policies and procedures.
Experience Required
Minimum 3 years of experience in healthcare revenue cycle registration, health insurance, patient financial responsibility and point of service collections, working specifically with health insurance plans.
Proficiency in working with payer on-line portals, as well as NaviNet, Passport or other third party eligibility systems required.
Intermediate knowledge of Medical Terminology, Health Insurance Plans and Patient Out-of-Pocket financial responsibility.
Experience with EPIC system preferred.
Proven ability to effectively interact with and provide service excellence to patients, clinicians, physicians and administrators.
Education Requirements
High School Diploma required.
Associates degree or equivalent experience preferred.
Salary Min ($)
USD $23.00Salary Max ($)
USD $37.00Frequently Asked Questions
Is the salary disclosed for the Patient Financial Nav Advisor position at cooperhealth?
The salary for this Patient Financial Nav Advisor role at cooperhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Financial Nav Advisor position at cooperhealth located?
This Patient Financial Nav Advisor role at cooperhealth is based in Camden, NJ, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Financial Nav Advisor role at cooperhealth full-time or part-time?
This is listed as a OTHER position. It is posted as a Patient Financial Nav Advisor role in the Clerical department at cooperhealth.
Which team or department does the Patient Financial Nav Advisor at cooperhealth belong to?
This Patient Financial Nav Advisor position is part of the Clerical department at cooperhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Financial Nav Advisor position at cooperhealth?
Click the "Apply Now" button on this page. You will be redirected to cooperhealth's official application portal hosted on icims where you can submit your application directly.
When was the Patient Financial Nav Advisor job at cooperhealth posted?
This Patient Financial Nav Advisor position at cooperhealth was posted on Aug 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Financial Nav Advisor
cooperhealth
You'll be redirected to cooperhealth's official application page on icims.