Patient Service Representative

commonspirit· Primary Care
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OTHER

About this role

Where You’ll Work

St. Catherine Hospital, located in Garden City, Kansas, was founded by two pioneering physicians and the Dominican Sisters. They created and maintained the spirit that has enabled St. Catherine Hospital employees to develop a thriving health care facility unlike any other in southwest Kansas. Like many of the families and businesses in our community, our roots run deep � 85 years of excellence and counting. Residents of Garden City enjoy life in a relaxed, small-town (population approx. 30,000) with a zoo, several parks, golf courses, modern shopping and more.

Job Summary and Responsibilities

As our Patient Service Representative, you will provide comprehensive clerical/office support within a physician clinic, encompassing reception, telephone, medical records, charge entry, referrals, and information retrieval.

 

Every day you will facilitate, communicate, and collaborate with the healthcare team and patient/family to identify and meet their physical, emotional, and spiritual needs, ensuring quality patient care and operational efficiency.

 

To be successful in this role, you will possess strong organizational and clerical skills, meticulous attention to detail in medical record management and charge entry, excellent communication abilities, and a commitment to patient-centered care and our organizational mission/core values.

  • Greet patients/caregivers and provide whatever assistance needed in a manner that reflects the high quality service with the understanding that the provision of quality medical care requires active teamwork and professional conduct.
  • Verify accuracy and update all demographic data in the electronic health record, and identify communication and financial barriers; contribute to the patient plan of care in collaboration with the interdisciplinary team if barriers are identified.
  • Accurately gather and process all necessary information and data to complete all requirements in medical records, referral, billing, and any medical treatment purposes.
  • Schedule and confirm patient appointments and revise appointments as needed.
  • Thorough and confidential maintenance of patient charts and records including importing and communication of scanned documents. Obtain and process appropriate payments at time of service.

Job Requirements

Required

  • High School Diploma or GED
  • Previous work experience with basic office and computer skills, filing, telephone answering, reception, and basic knowledge of computer software

 

Preferred

  • Knowledge of medical terminology and medical insurance payers

Frequently Asked Questions

Is the salary disclosed for the Patient Service Representative position at commonspirit?
The salary for this Patient Service Representative role at commonspirit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Patient Service Representative role at commonspirit full-time or part-time?
This is listed as a OTHER position. It is posted as a Patient Service Representative role in the Primary Care department at commonspirit.
Which team or department does the Patient Service Representative at commonspirit belong to?
This Patient Service Representative position is part of the Primary Care department at commonspirit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Service Representative position at commonspirit?
Click the "Apply Now" button on this page. You will be redirected to commonspirit's official application portal hosted on icims where you can submit your application directly.
When was the Patient Service Representative job at commonspirit posted?
This Patient Service Representative position at commonspirit was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Service Representative
commonspirit
Apply for this role ↗

You'll be redirected to commonspirit's official application page on icims.