Patient Service Representative
About this role
Overview
We are seeking a Patient Service Representative, sometimes referred to as a Hospital Admission Representative. The Patient Service Representative collects and verifies patient demographic and insurance information while ensuring eligibility, benefits, and authorizations are accurately obtained. The Patient Service Representative collaborates closely with the Admitting team and communicates effectively with patients across all age groups.Â
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Shifts Available: DaysÂ
Employment Type:Â Full TimeÂ
Hours: 8:00am to 4:30pmÂ
Location: Providence Medical Center, Cardiology Clinic, Kansas City, KSÂ
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Here are some of the benefits of working at Prime Healthcare:Â
- Health, dental, and vision insurance optionsÂ
- Paid vacation, sick time and holidaysÂ
- Bereavement leave, FMLA and other leave optionsÂ
- Employer 401K optionsÂ
- Tuition reimbursement options Â
- Life, disability, and other insurance optionsÂ
- Many other amazing benefitsÂ
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Responsibilities
Essential Duties and Responsibilities (includes, but not limited to):Â
- Interview patients or authorized representatives to gather accurate demographic and insurance informationÂ
- Verify insurance eligibility, benefits, and required authorizationsÂ
- Enter and retrieve patient data using computerized systemsÂ
- Communicate clearly with patients using age-appropriate techniques across all life stagesÂ
- Support Admitting department operations, including reception, PBX functions, and special assignmentsÂ
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Qualifications
EDUCATION, EXPERIENCE, TRAININGÂ 1. Previous experience in a medical setting, preferred.2. Knowledge of medical terminology preferred.3. High School Diploma or Equivalent preferred.4. Customer Service experience preferred.
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Employment Status
Full TimeShift
DaysEqual Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:Â https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
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