Patient Services Coordinator
ptsolutions
Patient Services Coordinator
uewhealth· Customer Service/Support
About this role
Overview
The Patient Services Coordinator is responsible for organizing and maintaining patient care schedules in coordination with field staff, caregivers, and clinical leadership. This role ensures continuity of care by managing shift coverage, verifying care plans, and documenting updates in Axxess. It requires strong communication, problem-solving, and time-management skills, along with a working knowledge of healthcare scheduling systems and practices.
Responsibilities
Schedule new and existing patients based on care plans, MD orders, and staffing availability.
Monitor and confirm scheduling accuracy and authorized visit frequencies in Axxess.
Coordinate unassigned shifts by collaborating with Home Health Aide Coordinators (HHAC) and other scheduling resources.
Maintain caregiver availability and assignment records in Axxess.
Communicate with caregivers to confirm availability, fill open shifts, and provide case orientation.
Partner with recruiters and regional teams to maintain a reliable PRN pool and active caregiver roster.
Track and follow up on missed or not-started visits through QA and clinical workflows.
Manage daily needs list and document all shift-related communication.
Support 24/7 staffing coverage in conjunction with the Travel Nurse Program Manager.
Maintain accurate records, uphold HIPAA standards, and safeguard patient information.
Perform other duties as assigned.
Qualifications
High school diploma or equivalent required.
Prior experience in healthcare scheduling or coordination strongly preferred.
Proficiency with Axxess or other EMR/scheduling platforms.
Excellent communication and interpersonal skills.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Professional demeanor and appearance.
Must pass a criminal background check and drug screen, as required by applicable law.
Pay Range
USD $18.50 - USD $20.50 /Hr.Frequently Asked Questions
What is the salary for the Patient Services Coordinator role at uewhealth?
The listed salary for this Patient Services Coordinator position at uewhealth is USD 19–21/yr. This is an FULL TIME role.
Where is the Patient Services Coordinator position at uewhealth located?
This Patient Services Coordinator role at uewhealth is based in Idaho Falls, ID, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Services Coordinator role at uewhealth full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Patient Services Coordinator role in the Customer Service/Support department at uewhealth.
Which team or department does the Patient Services Coordinator at uewhealth belong to?
This Patient Services Coordinator position is part of the Customer Service/Support department at uewhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Services Coordinator position at uewhealth?
Click the "Apply Now" button on this page. You will be redirected to uewhealth's official application portal hosted on icims where you can submit your application directly.
When was the Patient Services Coordinator job at uewhealth posted?
This Patient Services Coordinator position at uewhealth was posted on Aug 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Services Coordinator
uewhealth · 💰 USD 19–21/yr
You'll be redirected to uewhealth's official application page on icims.