PBX Operator - Call Center

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📍 LEWISTON, ME, USFULL TIME

About this role

Overview

Department: Call Center

Schedule: Full Time, 40 Hours, Variable Shifts

Facility: Central Maine Medical Center

Location: Lewiston, Maine, 04240

 

Central Maine Healthcare (CMH), a member of Prime Healthcare Foundation, is an integrated healthcare delivery system serving approximately 400,000 residents across central, western, and midcoast Maine through a network of more than 40 primary and specialty care locations. The system includes Central Maine Medical Center  (CMMC) in Lewiston, a 250-bed, not-for-profit regional referral hospital that is home to the region's only Cancer Care Center, an orthopedic ambulatory surgery center, and the Central Maine Heart and Vascular Institute. CMMC also serves as the central Maine base for LifeFlight of Maine, the state's only medical helicopter service.

 

CMH also includes Bridgton Hospital and Rumford Hospital, two 25-bed critical access hospitals that provide essential care to Maine's rural communities.

 

As part of its commitment to healthcare education and workforce development, CMH is home to the Maine College of Health Professions, Maine's first nursing and medical imaging school. The private, not-for-profit institution is accredited by the New England Commission of Higher Education and plays an important role in training the next generation of healthcare professionals.

 

To learn more, visit www.cmhc.org.

 

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

  • High School Diploma or Equivalent required (effective 4/1/14 for all new hires)
  • Previous PBX experience preferred.
  • Previous experience in office or receptionist.
  • Effective written, verbal communication, and interpersonal skills
  • Ability to multi-task, prioritize needs to meet required timelines
  • Analytical and problem-solving skills
  • Customer Services experience preferred.
  • Employment Status

    Full Time

    Shift

    Variable

    Equal Employment Opportunity

    Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

     

    Frequently Asked Questions

    Is the salary disclosed for the PBX Operator - Call Center position at primehealthcare?
    The salary for this PBX Operator - Call Center role at primehealthcare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the PBX Operator - Call Center position at primehealthcare located?
    This PBX Operator - Call Center role at primehealthcare is based in LEWISTON, ME, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the PBX Operator - Call Center role at primehealthcare full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a PBX Operator - Call Center role in the Admin department at primehealthcare.
    Which team or department does the PBX Operator - Call Center at primehealthcare belong to?
    This PBX Operator - Call Center position is part of the Admin department at primehealthcare. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the PBX Operator - Call Center position at primehealthcare?
    Click the "Apply Now" button on this page. You will be redirected to primehealthcare's official application portal hosted on icims where you can submit your application directly.
    When was the PBX Operator - Call Center job at primehealthcare posted?
    This PBX Operator - Call Center position at primehealthcare was posted on Jun 21, 2026. Apply as soon as possible — early applications are often reviewed first.
    PBX Operator - Call Center
    primehealthcare
    Apply for this role ↗

    You'll be redirected to primehealthcare's official application page on icims.