Pension Processor

northwestadministratorsinc· Pension Services (WCT)
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📍 Seattle, WA

About this role

Are you a detail-oriented professional with excellent communication skills? Join our team as a Pension Processor and play a key role in ensuring participants receive the retirement benefits they deserve.

What you'll be doing...

As a pension claims processor, you will be assisting customers who are going through a significant change in their life—planning for retirement. You will have your own case load to manage that requires timely and accurately performed tasks according to benefit plan rules and federal time restrictions. You will:

  • Meet with customers, by phone, to explain the claims process
  • Verify benefit eligibility and follow up on eligibility issues
  • Correspond with customers about documents necessary to complete their benefit claim
  • Accurately enter data into claims processing system

Candidates must successfully complete a 12-week paid training program. Training begins on November 1st, 2026 in person at our Seattle, WA location.

Who you are...

  • Organized. Able to juggle and prioritize workloads, have strong analytical skills
  • Communicator. Strong verbally and in writing including interpersonal skills
  • Service Minded. Passionate about customer service--delivering it like you expect to receive it
  • Detailed. Attentive to detail with excellent problem-solving skills
  • Technically Savvy. Proficient with technology, intermediate level with Excel and Word

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)

  • Union scale wages, raises every 6 months, starting at $25.50/hr up to $35.50/hr
  • Medical, Dental, Vision & Rx benefits
  • Employer provided/fully funded Defined Benefit Pension
  • Up to 8.6 days of Paid Leave and 10 Holidays
  • Strong team environment with good work-life balance

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer.  All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws.  NWA prohibits any discrimination or harassment based on any of these characteristics. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at [email protected] to request accommodation.

Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Frequently Asked Questions

Is the salary disclosed for the Pension Processor position at northwestadministratorsinc?
The salary for this Pension Processor role at northwestadministratorsinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Pension Processor position at northwestadministratorsinc located?
This Pension Processor role at northwestadministratorsinc is based in Seattle, WA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Pension Processor at northwestadministratorsinc belong to?
This Pension Processor position is part of the Pension Services (WCT) department at northwestadministratorsinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Pension Processor position at northwestadministratorsinc?
Click the "Apply Now" button on this page. You will be redirected to northwestadministratorsinc's official application portal hosted on greenhouse where you can submit your application directly.
When was the Pension Processor job at northwestadministratorsinc posted?
This Pension Processor position at northwestadministratorsinc was posted on Sep 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Pension Processor
northwestadministratorsinc
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