Pharmacy Technician - Outpatient Pharmacy

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500160 Pharmacy SMH

Work Shift:

UR - Day (United States of America)

Range:

UR URCA 205 H

Compensation Range:

$20.30 - $27.41

Responsibilities:

Assists pharmacist in the operation and maintenance of the pharmacy's drug distribution system, with a focus on quality, accuracy, patient care, and customer service. Prepares medication orders for dispensing under the supervision of a pharmacist. Processes orders through pharmacy computer system, operates automated medication management systems and technology, and physically prepares medication doses for pharmacist's review/approval prior to delivery to patients or patient care areas. Ensures that all work is completed in alignment with state, federal and local regulations.

ESSENTIAL FUNCTIONS

• Processes orders or dispense requests through the pharmacy computer system, including data entry where applicable. Prepares medication orders based on requests or recipes, including obtaining correct medication, determining the number of doses required for the defined time period, packaging medications in accordance with applicable laws, completing logs where required, utilizing safety check procedures where required, such as bar code scan confirmation, and assisting pharmacy in obtaining medication from ancillary areas when needed. Operates and maintains automated systems or technology that is part of the medication preparation process. Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
• Performs medication area inspections for quality assurance and communicates any immediate concerns to a pharmacist or supervisor for further action. Monitors inventory levels to meet patient care needs and communicates any concerns or recommendations to a pharmacist or supervisor. Stocks medication areas appropriately, including automated systems, to meet the needs of patient(s) based on demand. Rotates stock effectively, checking expiration dates to minimize waste and remove any expired medications from the area. Ensures proper storage requirements for medications, including oversight of monitoring systems, where required, for temperature and humidity control.
• Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff. Triages phone calls and handles medication requests appropriately, deferring all clinical decisions to a pharmacist for follow-up. Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system and communicates resolution to appropriate staff promptly. Maintains patient confidentiality at all times.
• Utilizes medication delivery systems efficiently, including pneumatic tube systems and hand-delivery, and performs any required documentation for transfer or tracking of medications. Responds to urgent requests for medication delivery, as overseen by a pharmacist, to meet acute needs, including directly to patient care areas, medication stocking areas, or equipment.
• Completes other assigned tasks appropriate for certified pharmacy technicians, including projects or assignments overseen by a pharmacist related to the medication use process.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• High School diploma required
• Or equivalent combination of education and experience
• Previous pharmacy experience preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Good moral character, including application of ICARE values required

LICENSES AND CERTIFICATIONS

• Active certification from a nationally accredited pharmacy technician certification program (Currently PTCB) upon hire required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.