Senior Intelligence Analyst
Control Risks
Physical Security Systems Administrator, Asia Pacific
Control Risks· Operational Security
About this role
Control Risks is partnering with a key client, a technology-centric global household brand, to recruit and embed an experienced Physical Security Systems Administrator who will partner with key stakeholders to support all enterprise security technology for the APAC region.
Responsibilities:
- Administer, configure, and maintain enterprise physical security systems, with a strong focus on Genetec Security Center, including Synergis Access Control and video surveillance platforms.
- Program and configure new security devices, system expansions, upgrades, and Day 2 operational enhancements across APAC environments.
- Monitor system health, optimize system availability, and proactively identify and resolve issues impacting physical security infrastructure performance.
- Perform advanced troubleshooting, root cause analysis, system backups, firmware updates, log reviews, and preventative maintenance activities.
- Manage and prioritize service requests and break-fix incidents through Zendesk, ensuring timely resolution, documentation, and operational visibility.
- Configure access control systems, manage load sheets, perform Genetec programming, and maintain system configurations supporting operational and project requirements.
- Coordinate with internal teams, vendors, installers, and site stakeholders to support maintenance activities, service requests, and site access requirements.
- Support testing and commissioning activities, including pre-test validation, T&C reporting, punch list management, and system acceptance.
- Maintain accurate system documentation, service metrics, trackers, and reporting for ongoing maintenance activities and special projects.
- Partner with global security technology teams to improve system performance, standardize configurations, and support enterprise security initiatives.
- 5+ years of professional experience programming, administering, and supporting enterprise physical security systems.
- Expert understanding of Genetec Security Center, including Synergis Access Control and video surveillance solutions, with hands-on experience administering, configuring, and troubleshooting enterprise deployments.
- Experience managing multiple concurrent security system service requests, maintenance activities, and new deployment projects with minimal supervision.
- Experience administering and troubleshooting enterprise physical security systems, including cameras, access control panels, and integrated security devices, with the ability to collaborate with field technicians and vendors on hardware-related issues.
- Understanding of network architecture and information security concepts, including LAN/WAN environments, IP addressing, DHCP, MAC addresses, VPNs, firewalls, Active Directory/domains, and collaboration with network teams.
- Strong project management, documentation, and organizational skills with the ability to manage competing priorities and deliverables.
- Excellent communication and collaboration skills with the ability to work effectively with global teams, vendors, installers, and technology partners.
- Genetec Security Center technical certification strongly preferred, including SC-STC-001 and/or SC-ETC-002.
Frequently Asked Questions
Is the salary disclosed for the Physical Security Systems Administrator, Asia Pacific position at Control Risks?
The salary for this Physical Security Systems Administrator, Asia Pacific role at Control Risks is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Physical Security Systems Administrator, Asia Pacific position at Control Risks located?
This Physical Security Systems Administrator, Asia Pacific role at Control Risks is based in Singapore, Singapore, Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Physical Security Systems Administrator, Asia Pacific role at Control Risks full-time or part-time?
This is listed as a Contract position. It is posted as a Physical Security Systems Administrator, Asia Pacific role in the Operational Security department at Control Risks.
Which team or department does the Physical Security Systems Administrator, Asia Pacific at Control Risks belong to?
This Physical Security Systems Administrator, Asia Pacific position is part of the Operational Security department at Control Risks. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Physical Security Systems Administrator, Asia Pacific position at Control Risks?
Click the "Apply Now" button on this page. You will be redirected to Control Risks's official application portal hosted on workable where you can submit your application directly.
When was the Physical Security Systems Administrator, Asia Pacific job at Control Risks posted?
This Physical Security Systems Administrator, Asia Pacific position at Control Risks was posted on Jul 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Physical Security Systems Administrator, Asia Pacific
Control Risks
You'll be redirected to Control Risks's official application page on workable.