Team Manager

Planned Maintenance Team Manager

At Lanes Group, nothing is more important than the health, safety and wellbeing of our people, our customers and the communities we serve. As one of the UK's leading infrastructure delivery partners, we employ around 5,000 talented people across a nationwide network of depots and operational locations, delivering annual revenues in excess of £650 million.

We provide essential infrastructure, drainage, wastewater and utility services to many of the UK's leading organisations, including a significant number of FTSE 100 and FTSE 250 companies. Our success is built on the expertise of our people, our commitment to doing things safely and professionally, and our focus on delivering outstanding service every day.

Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators. 

Planning is seen, both internally and externally, as an integral part of the business, driving the smooth completion of work in the field and consistently providing excellent customer service, collaboration, accountability, leadership and a multi-skilled workforce. As a Planned Maintenance Team Manager effective use of leadership skills is essential in ensuring the activities undertaken positively reflect on Lanes Group and our client, Thames Water. You will be leading a team of around six Proactive Operations Planners.

Position: Planned Maintenance Team Manager

Location: based out of Customer Solution Centre (Slough, Berkshire)

Job Type: permanent, full-time

Hours: Monday to Friday, 37.5 hours per week

Salary: £32,000 to £36,00 per annum, depending upon experience.

Benefits: 24 days holiday (plus bank holidays); health cash plan; onsite parking; auto enrolment pension scheme; friendly working environment; personal learning.

Interviews to commence asap

About the role:

Due to continued growth and development, we are now looking for a customer focused person to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.

• Functional management of a team of planners within the planned maintenance department. 
• To be the first escalation for  issues with planned maintenance jobs.
• To oversee the planning of all crews to ensure work is planned to the expected standard to deliver the required completion rates.
• To work in conjunction with the other Planning Managers to ensure maximum productivity on the planning desk.
• To help build processes to ensure the smooth running of the different programmes of work. 
  
• To work closely with the Technical Specialists and Thames Water to ensure that all legacy jobs are planned and completed within their target months.  
• To liaise with the Field Management teams regarding engineers performance and productivity 
• To lead the training of new starters within the planning team. 
• Responsible for the day to day running of planned maintenance work and be the first point of call to support with any technical questions or support.   
• Any other reasonable ad-hoc tasks, duties or projects as requested by management.

About you:

• Have the ability to performance manage 
• Be engaging and direct teams in line with Lanes Group Vision and contract objectives 
• Identify and solve performance and planning issues in a timely and effective manner to ensure customer satisfaction and business improvement 
• Be aware of all Lanes Group policies and your responsibilities towards them
• Have great interpersonal skills to create relationships with the team
• Have IT skills
• Able to communicate at all levels
• Be able to work under pressure and on own initiative
• Willingness to learn and opportunity for development

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.

Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.