Platform Success Manager
ingrammicro
Platform Success Manager
ingrammicro· Ingram Micro European Services
About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
At Ingram Micro, we help businesses realize the promise of technology. As a leading global technology ecosystem, we're transforming the way technology is distributed through innovation, digital platforms, and the power of Xvantage™. Join us and help shape the future of how business gets done.
Our Platform Business team is at the centre of Ingram Micro's transformation into a Platform Company. We partner with regional and country leaders to accelerate platform adoption, standardise processes, and deliver measurable business outcomes across EMEA and beyond.
Driven by our values of Results, Integrity, Imagination, Courage, Responsibility, and Talent, we collaborate across teams, embrace innovation, and continuously improve the way we work.
Platform Success Manager
The Platform Success Manager (PSM) is responsible for ensuring that digital platform capabilities generate measurable business value. Acting as the bridge between business leaders, regional sales leader, Country teams, and Global Platform Business, the PSM drives platform adoption, utilisation, business transformation, and execution excellence for the assigned global platform initiative. The role translates platform capabilities into material business outcomes and supports the organisation’s journey toward becoming a Platform Company.
What You'll Do
- Drive adoption and utilization of Xvantage™, CRM, IDA, Zendesk, and other platform capabilities.
- Partner with country and regional leaders to align platform initiatives with business goals.
- Lead onboarding and enablement activities for standardized platform processes.
- Champion process harmonization, operational excellence, and continuous improvement.
- Coach teams on maximizing platform capabilities to improve productivity and performance.
- Monitor adoption and business impact metrics, providing insights and recommendations.
- Serve as the key link between regional teams and Global Platform Business.
- Support deployment, change management, and optimization of platform initiatives.
What You'll Bring
- Experience leading digital transformation, platform adoption, or business enablement initiatives.
- Strong business acumen and ability to connect technology to business results.
- Knowledge of CRM, analytics, automation, AI-enabled tools, or digital platforms.
- Ability to influence and engage stakeholders across functions and geographies.
- Experience driving change management and process improvement.
- Strong analytical, problem-solving, and communication skills.
- Experience measuring and improving business performance through KPIs.
- Fluent English required; additional European language(s) are a plus.
Why Ingram Micro?
At Ingram Micro, you'll work on high-impact initiatives with global reach, collaborate with diverse teams, and have opportunities to learn, grow, and advance your career. If you're excited about driving innovation and helping shape a platform-led future, we'd love to hear from you.
Frequently Asked Questions
Is the salary disclosed for the Platform Success Manager position at ingrammicro?
The salary for this Platform Success Manager role at ingrammicro is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Platform Success Manager position at ingrammicro located?
This Platform Success Manager role at ingrammicro is based in Barcelona, Spain. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Platform Success Manager role at ingrammicro full-time or part-time?
This is listed as a Full time position. It is posted as a Platform Success Manager role in the Ingram Micro European Services department at ingrammicro.
Which team or department does the Platform Success Manager at ingrammicro belong to?
This Platform Success Manager position is part of the Ingram Micro European Services department at ingrammicro. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Platform Success Manager position at ingrammicro?
Click the "Apply Now" button on this page. You will be redirected to ingrammicro's official application portal hosted on workday where you can submit your application directly.
When was the Platform Success Manager job at ingrammicro posted?
This Platform Success Manager position at ingrammicro was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Platform Success Manager
ingrammicro
You'll be redirected to ingrammicro's official application page on Workday.