PORTUGAL - Field Service Engineers

Company Description

At Smiths, we use cutting-edge technologies to design, manufacture and deliver innovative, market-leading solutions that meet our customers' needs and touch the lives of millions of people every day. We are a FTSE100 global company with approximately 14,600 employees based in 50 countries.

Our solutions have a real impact on lives around the world, creating an environment conducive to industry, improving healthcare, enhancing safety and advancing connectivity.

Our products and services are often essential to our customers' businesses, while our proprietary technology and high levels of service help create a competitive advantage. We employ people who are known for their curiosity, who enjoy taking on responsibility, who love a challenge and who are attracted by the idea of working for a company with nearly 170 years of experience in innovation and five global divisions, all experts in their field.

Smiths Detection is a global leader in detection and control technologies for the protection of people and property, promoting safety, security and freedom of movement in today's world.

Job Description

Positions based in Portugal

We are seeking highly skilled and motivated Field Service Engineers to join our team based in Lisbon, Portugal.

This role offers an exciting opportunity to work with cutting-edge industrial equipment and contribute to the growth of our operations in the Portugal market.

You will:

• Perform on-site installation, maintenance, and repair of industrial equipment for clients in Portugal 
• Conduct regular preventive maintenance to ensure optimal performance and longevity of equipment
• Diagnose and troubleshoot complex technical issues using advanced diagnostic tools and techniques
• Provide technical support and guidance to clients, including training on proper equipment usage and maintenance
• Collaborate with the engineering team to develop and implement solutions for recurring issues
• Maintain accurate records of service visits, repairs, and parts usage using computerised maintenance management systems
• Adhere to all safety regulations and company policies while working on-site
• Serve as a technical liaison between clients and the company, ensuring clear communication of issues and solutions
• Manage spare parts inventory and coordinate with the logistics team for timely delivery of required components.

Qualifications

• Bachelor’s degree in engineering (Electrical, Mechanical, or related field)
• Minimum of 3-5 years of experience as a Field Service Engineer is preferred
• Proven expertise in diagnostic and repair techniques of the industrial equipment
• Strong knowledge of electrical, mechanical, and hydraulic systems, ability to read and interpret technical manuals and diagrams
• Proficiency in using computerised maintenance management systems (CMMS)
• Excellent problem-solving skills and ability to work independently in challenging environments
• Strong communication skills, both written and verbal, with the ability to explain technical concepts clearly
• Fluency in English and Portuguese
• Relevant technical certifications (e.g., CompTIA A+, Network+) are desirable
• Detail-oriented approach with a strong commitment to quality and customer satisfaction.

SPECIAL WORKING CONDITIONS / WORK ENVIRONMENT

• The main work area will be Lisbon, but travel should be expected, both within Portugal and abroad, for short to medium assignements.  
• On-call duties, and night and/or weekend work.
• Due to the sensitive nature of the work involved, we can only consider applicants that are eligible for the airport badges.

Additional Information

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.