Practice Manager

Overview

Do you have experience in healthcare leadership? We’re looking for driven individuals to join OSUP as Practice Managers, key leaders who ensure our clinics run smoothly and deliver exceptional patient care.

At OSUP we believe in the importance of providing a foundation for success for all employees, which is why we offer a comprehensive training program for our new leaders to introduce them to the organization and provide the tools to integrate into clinic. 

Due to the intensive nature and demands of the training program, we require that selected participants be available from October 5, 2026, through November 20, 2026, Monday to Friday, 8 AM to 5 PM and ask that during this period there are no scheduled time off requests. 

Who we are

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.

Responsibilities

What will you do?As a Practice Manager, you’ll play a key role in overseeing clinic operations and driving performance in a fast-paced, dynamic environment. This position requires strong communication, organizational, and leadership skills, along with the ability to manage change effectively.

Key Responsibilities:

• Manage daily clinic operations, including staffing, scheduling, and expense control.
• Hire, train, and lead staff; oversee performance management and engagement.
• Ensure compliance with policies and successful completion of required training programs.
• Analyze financial and operational reports; develop and implement improvement plans.
• Collaborate with internal teams to optimize scheduling and provider templates.
• Drive patient satisfaction initiatives and execute improvement strategies.
• Serve as liaison with physicians, administration, patients, and external partners.
• Support long- and short-term clinic goals and special projects as assigned.
• Travel to satellite locations as needed.

Qualifications

What We’re Looking For:

• The ideal candidate must have a minimum of 3+ years of successful lead, supervisory or management experience; preferably in outpatient healthcare operations.
• Bachelor’s degree in related field or an equivalent combination of relevant education and experience.
• Proven leadership experience (e.g., managing projects, supervising teams, or owning key tasks).
• Strong understanding of job responsibilities with ability to apply knowledge effectively.
• High level of professionalism, discretion, and interpersonal skills for sensitive situations.
• Ability to work collaboratively and influence at all levels of the organization.
• Excellent communication, critical thinking, and problem-solving skills.
• Strong analytical ability to interpret data and implement solutions.
• Adaptable, proactive, and able to prioritize in a fast-paced environment.

Pay Range