Product Engagement Specialist

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Job description

Role Overview

Seeking an experienced technical Product Manager (7+ years) with strong expertise in enterprise platforms, decisioning systems, and SaaS solutions. The role drives local product strategy, aligns with regional/global teams, and ensures market readiness, governance compliance, and smooth go‑to‑market execution.

Key Responsibilities

Product Leadership

• Define and prioritize local market requirements and translate them into structured PRDs.
• Represent the local voice in global planning and ensure alignment with regulatory and operational needs.

Decisioning & Workflow Platforms

• Act as SME for real‑time decisioning, workflow systems, and analytical/model execution capabilities.
• Support API integrations, cloud migration, configuration, code writing, testing and environment setup.
• Identify product gaps and define enhancement opportunities.
• Lead requirements for analytical sandboxes (data exploration, model testing, policy validation).
• Support complex enterprise workflow/collections implementations and upgrade cycles.

Regional & Global Collaboration

• Deploy global capabilities with local customization.
• Influence roadmaps for market‑specific use cases and maintain visibility into dependencies and timelines.

Solution Design

• Shape integrated solution constructs built on existing platforms.
• Drive scalable, reusable, compliant solution delivery via engineering teams or external partners.

Product Governance & Readiness

• Own local product governance processes.
• Ensure readiness across pricing, billing, onboarding, operations, support, documentation, and training.
• Partner with Finance, Operations, Delivery, Support, and Sales for successful launches.

Performance & Enhancement Management

• Track adoption, usage, and issues post‑launch.
• Maintain enhancement backlogs and feed insights into global/regional roadmaps.

Client Engagement (15–20%)

• Validate product ideas with clients; gather market intelligence.
• Support demos, positioning, and key customer discussions.

Required Experience (Crisp Version)

• 7+ years in Product Management (enterprise tech/SaaS) preferably in BFSI
• Deep expertise in decisioning systems, risk/analytics platforms, and enterprise‑scale solutions.
• Strong ability to convert complex client needs into clear, actionable product requirements.
• Experience working in governance‑driven, regulated environments.
• Hands‑on exposure to decision engines and policy management systems.
• Hands on with model execution (e.g., Python‑based), API‑driven, and cloud‑native architectures.
• Experience across hybrid delivery models (on‑prem + cloud).
• Strong skills in requirement writing, prioritization, and stakeholder management.
• Ability to balance global vs. local needs effectively.
• Solid commercial, operational, and regulatory understanding.
• Clear communication with technical and non‑technical stakeholders.
• Testing the Products & features and expected to become a strong advocate/SME.

Success Measures

• Adoption and performance of platform solutions.
• Speed and quality of deployments.
• Stakeholder and customer satisfaction.
• Governance compliance.
• Strength and clarity of enhancement pipeline.

Qualifications

Qualifications

• product manager
• Software Engineer

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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