ERP Product Manager
fxpro
Product Manager
kapturecrm· New product
About this role
About Kapture CX
Founded in Bengaluru in 2014, Kapture CX began as an enterprise customer support software company and has evolved into an AI-first Agentic Operating System for Enterprises.
Kapture helps enterprises scale AI execution while keeping humans in control. Its AgentOS platform enables enterprises to deploy, orchestrate, monitor, and optimize AI agents across critical business workflows — including customer support, sales, collections, and claims.
Kapture’s AI agents can execute workflows end-to-end across voice, chat, email, messaging, and social channels, with human intervention built in wherever judgment, empathy, or decision-making is required.
Today, Kapture is trusted by 1,000+ enterprises across 18 countries, helping organizations transform customer experience, automate complex workflows, and drive measurable business outcomes through AI Agents, Agentic AI, Voice AI, Conversational AI, and intelligent automation.
What is this role all about?
We are looking for a Product Manager who has hands-on experience in building banking, fintech or financial technology products from a SaaS or technology environment.
You will own products across the entire product lifecycle from understanding the problem and defining the product to working with Engineering and Technology teams to build, launch and continuously improve the product.
We are particularly looking for candidates who have built Loan Origination Systems (LOS) or lending products. Candidates from banking/financial institutions with strong product-building experience are also welcome.
What will you be doing?
- Own the end-to-end product lifecycle, problem discovery, product definition, development, launch and iteration.
- Build and manage banking/fintech products and systems, translating business problems into scalable technology solutions.
- Work closely with Engineering, Technology, Design, Business and Operations teams to conceptualise and build products.
- Define product vision, roadmap, requirements and priorities based on customer and business needs.
- Deep dive into existing banking/financial processes and identify opportunities to digitise, automate and improve them.
- Design and build end-to-end product workflows, system capabilities and customer journeys.
- Create detailed PRDs, user stories, functional requirements, acceptance criteria and product specifications.
- Work closely with engineering teams throughout development to clarify requirements, resolve dependencies and ensure successful delivery.
- Understand and work with APIs, integrations, third-party systems and backend workflows required to build financial products.
- Collaborate with customers and internal stakeholders to identify pain points, validate solutions and translate them into product requirements.
- Track product adoption, performance and feedback and continuously improve the product.
- Own prioritisation and trade-offs across business impact, customer experience, technical feasibility and time-to-market.
What are we looking for?
- 2–6 years of Product Management experience in Banking, FinTech, Lending or B2B SaaS.
- Strong experience in building products/systems, rather than only managing customer journeys or business processes.
- Experience working closely with Engineering and Technology teams to build and launch products end-to-end.
- Strong understanding of banking systems, financial products, lending workflows and digital banking.
- Hands-on experience building an LOS / Loan Origination / Lending platform is highly preferred.
- Candidates from SaaS/FinTech companies building products for banks, NBFCs or financial institutions are strongly preferred.
- Candidates from banks/NBFCs/financial institutions with strong product development and technology exposure are also welcome.
- Ability to translate complex business requirements into product requirements and scalable system solutions.
- Good understanding of APIs, integrations, system workflows and technical architecture.
- Strong analytical, problem-solving and stakeholder management skills.
- Ability to work in a fast-paced environment with high ownership and ambiguity.
Good to have
- Experience in building LOS (Loan Management systems)
- Experience building products for banks/NBFCs/fintechs.
- Experience in a B2B SaaS environment.
- Exposure to API-led products, third-party integrations and financial infrastructure.
- Experience working on products involving multiple internal and external stakeholders.
Frequently Asked Questions
Is the salary disclosed for the Product Manager position at kapturecrm?
The salary for this Product Manager role at kapturecrm is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Product Manager position at kapturecrm located?
This Product Manager role at kapturecrm is based in Bengaluru, KA, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Product Manager role at kapturecrm full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Product Manager role in the New product department at kapturecrm.
Which team or department does the Product Manager at kapturecrm belong to?
This Product Manager position is part of the New product department at kapturecrm. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Product Manager position at kapturecrm?
Click the "Apply Now" button on this page. You will be redirected to kapturecrm's official application portal hosted on keka where you can submit your application directly.
When was the Product Manager job at kapturecrm posted?
This Product Manager position at kapturecrm was posted on Aug 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Product Manager
kapturecrm
You'll be redirected to kapturecrm's official application page on keka.