ERP Product Manager
fxpro
Product Manager - Customer Service Platform
spotify· Subscriptions R&D
About this role
The Subscriptions Mission builds and evolves Spotify’s subscription products and marketplace experiences to drive sustainable user and revenue growth globally. We focus on awareness, acquisition, activation, retention, and monetization strategies that help users unlock the full value of Spotify while enabling the business to scale efficiently and responsibly.
Spotify's Customer Service Platform powers interactions between our users and support teams. As a Product Manager, you will shape the tools, channels, and foundational APIs that enable our advisors to deliver fast, effective, and empathetic support at scale.
You’ll help improve the advisor experience through intelligent tooling, define how customers reach support across channels, and strengthen the API layer underpinning our service ecosystem. Your work will bring platform thinking together with real human impact, helping our advisors do their best work and improving how users experience Spotify support.
Frequently Asked Questions
Is the salary disclosed for the Product Manager - Customer Service Platform position at spotify?
The salary for this Product Manager - Customer Service Platform role at spotify is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Product Manager - Customer Service Platform position at spotify located?
This Product Manager - Customer Service Platform role at spotify is based in London. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Product Manager - Customer Service Platform role at spotify full-time or part-time?
This is listed as a Permanent position. It is posted as a Product Manager - Customer Service Platform role in the Subscriptions R&D department at spotify.
Which team or department does the Product Manager - Customer Service Platform at spotify belong to?
This Product Manager - Customer Service Platform position is part of the Subscriptions R&D department at spotify. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Product Manager - Customer Service Platform position at spotify?
Click the "Apply Now" button on this page. You will be redirected to spotify's official application portal hosted on lever where you can submit your application directly.
When was the Product Manager - Customer Service Platform job at spotify posted?
This Product Manager - Customer Service Platform position at spotify was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Product Manager - Customer Service Platform
spotify
You'll be redirected to spotify's official application page on Lever.