ERP Product Manager
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Product Manager - Observability
Natterbox Ltd· 8000 - Product & Solutions
About this role
Natterbox builds AI communications that elevate human-led customer conversations, integrated with Salesforce and the wider CRM stack. This role owns the commercial vision for Observability, which is a platform rather than a single product. You will own both the portfolio of apps we build on it and the data products beneath them: the services that capture, model and expose signal from AI-assisted conversations. Those same data services also power our AI agents through the agent builder programme.
What you’ll own
- The commercial product vision for the Observability platform, and the roadmap to deliver it.
- The portfolio of apps on the platform, and the data products beneath them: the services that capture, model and expose conversational signal for those apps, other teams and our agents to consume.
- Discovery and delivery with engineering, from problem framing through to shipped product, along with the market and revenue case for the track.
How we work
Product at Natterbox is a small, senior team with a flat structure. You will own your track from end to end, work directly with Engineering and Go-To-Market, and be trusted to make the decisions. Our engineering is AI-accelerated, which raises the standard expected of product judgement rather than lowering it.
What you must have
- Owned a commercial product vision, shaping where a product goes and why, and managed the backlog to deliver it.
- Built data products, such as data models, pipelines or services that other products and teams consume, not only the apps that sit on top of them.
- A genuine commitment to design-led product development and good UX, across both the apps you ship and the experience of the teams who build on your data products.
- Enough technical credibility to work closely with engineering on data, modelling and telemetry.
- Competitive salary and bonus.
- Hybrid working, based in the UK. In person meet-ups in London approximately one day a quarter.
- The opportunity to shape a product line rather than inherit a backlog.
Frequently Asked Questions
Is the salary disclosed for the Product Manager - Observability position at Natterbox Ltd?
The salary for this Product Manager - Observability role at Natterbox Ltd is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Product Manager - Observability position at Natterbox Ltd located?
This Product Manager - Observability role at Natterbox Ltd is based in London, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Product Manager - Observability role at Natterbox Ltd full-time or part-time?
This is listed as a Full time position. It is posted as a Product Manager - Observability role in the 8000 - Product & Solutions department at Natterbox Ltd.
Which team or department does the Product Manager - Observability at Natterbox Ltd belong to?
This Product Manager - Observability position is part of the 8000 - Product & Solutions department at Natterbox Ltd. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Product Manager - Observability position at Natterbox Ltd?
Click the "Apply Now" button on this page. You will be redirected to Natterbox Ltd's official application portal hosted on workable where you can submit your application directly.
When was the Product Manager - Observability job at Natterbox Ltd posted?
This Product Manager - Observability position at Natterbox Ltd was posted on Aug 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Product Manager - Observability
Natterbox Ltd
You'll be redirected to Natterbox Ltd's official application page on workable.