Technical and Regulatory Compliance Program Manager
barrywehmiller
Program Manager CXAI
telus-digital· CXAI Business Delivery
About this role
Location: El Salvador/Guatemala
Work style: Hybrid
Job type: Full-Time (FTE)
About the Role
The Program Manager is the execution engine of the CXAI Ops Enablement team. Working within a defined strategy and vision set by senior leadership, this role is responsible for translating that direction into tangible results — ensuring every initiative gets off the ground, stays on track, and delivers the outcomes it was designed to achieve. This person oversees complex programs within the CXAI Ops Enablement team and is directly accountable for ensuring the right work is happening at the right time, by the right people, and that progress is visible, measurable, and on course. A key component of this role includes communicating our results to senior leadership. Strong executive storytelling skills ( through slides and written updates) are critical to the role.
Responsibilities:
Program Reporting & Stakeholder Communications (written and verbal)
Roadmap Execution & Delivery Oversight
Program Governance & Operational Rhythm
Measures of Success & Outcome Accountability
Requirements:
5+ years of experience in program or project management, with a track record of driving execution across complex, multi-team programs
Experience building or managing governance frameworks, operational cadences, and reporting structures
Proven ability to manage cross-functional teams and hold people accountable to results
Strong operational mindset — energized by execution, follow-through, and getting things done
Confident communicator capable of presenting clearly to senior leadership and clients
Experience building or managing governance frameworks, operational cadences, and reporting structures
PMP, PgMP, or equivalent certification preferred
Strong analytical thinking — comfortable working with KPIs, dashboards, and performance data
English Level: B1 high or above - Mandatory.
Frequently Asked Questions
Is the salary disclosed for the Program Manager CXAI position at telus-digital?
The salary for this Program Manager CXAI role at telus-digital is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Program Manager CXAI job at telus-digital remote?
Yes, this Program Manager CXAI position at telus-digital is remote, with team members based in Guatemala City, Guatemala, San Salvador, El Salvador. You can work from home or anywhere in the supported regions.
Is the Program Manager CXAI role at telus-digital full-time or part-time?
This is listed as a FullTime position. It is posted as a Program Manager CXAI role in the CXAI Business Delivery department at telus-digital.
Which team or department does the Program Manager CXAI at telus-digital belong to?
This Program Manager CXAI position is part of the CXAI Business Delivery department at telus-digital. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Program Manager CXAI position at telus-digital?
Click the "Apply Now" button on this page. You will be redirected to telus-digital's official application portal hosted on ashby where you can submit your application directly.
When was the Program Manager CXAI job at telus-digital posted?
This Program Manager CXAI position at telus-digital was posted on Aug 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Program Manager CXAI
telus-digital
You'll be redirected to telus-digital's official application page on Ashby ATS.