Program Manager, Safety Risk Management

About Us

At Endeavor Air, every flight helps connect people, communities, and opportunities. As a wholly-owned subsidiary of Delta Air Lines operating as Delta Connection, Endeavor flies 141 regional jets on 750 daily flights to 122 destinations throughout the United States, Canada, and the Caribbean. 

Headquartered in Minneapolis, Minn., our team supports hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, backed by 11 maintenance bases and a team dedicated to safety, reliability, and exceptional service.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Overview

The Program Manager, Safety Risk Management supports Endeavor Air’s Safety Management System by facilitating structured hazard identification, safety risk assessment, risk control development, and risk acceptance activities across the operation. This role helps translate operational data, frontline reporting, investigations, audits, and change activity into a clear risk picture that supports proactive decision-making, regulatory compliance, and continuous improvement. The Program Manager partners with operational leaders to ensure risks are identified, assessed, documented, mitigated, and monitored in alignment with Endeavor’s SMS and 14 CFR Part 5 requirements.

Responsibilities

Essential Responsibilities

• Facilitate Safety Risk Management activities, including system analysis, hazard identification, risk assessment, control development, risk acceptance, and effectiveness monitoring.
• Partner with Flight Operations, Inflight, Technical Operations, OCC, Ground Operations, Safety Assurance, and other business areas to ensure operational changes and emerging hazards are evaluated through the SMS.
• Support development and maintenance of Endeavor’s enterprise and divisional risk picture, including top risks, risk trends, mitigation status, and escalation needs.
• Analyze safety reports, investigations, audit findings, operational data, and industry information to identify hazards, weak signals, recurring themes, and opportunities for risk reduction.
• Prepare clear, actionable SRM documentation, summaries, dashboards, and leadership briefings that support risk-based decision-making.
• Track risk controls and corrective actions to ensure implementation, ownership, due dates, and effectiveness verification are documented and communicated.
• Support safety governance forums by preparing risk materials, documenting decisions, following up on action items, and helping close feedback loops with operational stakeholders.
• Assist with SMS training, coaching, and safety promotion activities to improve SRM understanding, risk ownership, and consistent use of Endeavor’s SRM processes.
• Conduct technical research and interpret applicable FAA requirements, company policies, industry practices, and safety data to support defensible risk decisions.
• Promote a positive, just, and learning-oriented safety culture by encouraging reporting, collaboration, transparency, and practical risk management.
• Perform other duties as assigned.

Other Duties

As assigned.

Supervisory Responsibilities

None

Competencies Required

• Ethics and Values - Promotes the culture that provides employees a sense of belonging and maintains ethical principles in all work activities.
• Knows Our Business - Seeks opportunities to upgrade technical and professional skills.
• Building Trust & Decision Making - Communicates honestly and clearly. Works with others to accomplish goals and tasks in a collaborative and win/win manner.
• Drives for Results by Inspiring Others - Promotes efficient and cost-effective ways to improve operations.
• Know Your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly.

Qualifications

Required Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• At least 3 years of experience in aviation safety, airline operations, Safety Management Systems, risk management, investigations, compliance, or a related field.
• Working knowledge of 14 CFR Part 5 Safety Management Systems and Part 121 airline operations.
• Ability to facilitate cross-functional discussions, document decisions, and translate complex safety issues into practical actions.
• Strong analytical, written communication, presentation, and organizational skills.
• Proficiency with Microsoft Office tools; experience with data visualization, reporting, or analytics tools
• Ability to travel as needed to support investigations, risk assessments, operational reviews, or safety meetings.

Preferred Qualifications

• Experience facilitating formal SRM, management of change, bow-tie analysis, root cause analysis, or other structured safety risk methods.
• Experience with voluntary safety programs, safety reporting systems, safety assurance, internal evaluation, or corrective action tracking.
• Experience working in a regional airline or multi-station operational environment.
• Familiarity with FAA guidance, safety performance indicators, risk registers, and safety governance forums.

Work Environment & Physical Demands

This role is primarily office-based but may require travel to line stations, maintenance bases, airport operations areas, or incident locations. The employee may occasionally work in ramp, hangar, or operational environments and must be able to comply with applicable safety requirements and personal protective equipment expectations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

FLSA Status

Minimum Position Pay Range

Maximum Position Pay Range

New York City 30% Cost of Living Adjustment (COLA) Eligible