Executive – Finance & Accounts
kidvento
Program Success Manager - Coimbatore
kidvento· Customer Success
About this role
Company: Kidvento Education and Research
Position: Program Success Manager
Location: Coimbatore
Experience: 0-1 Year
CTC: 4 LPA
Roles and Responsibilities:
- As a Program Success Manager, you will build and maintain strong relationships with our customer base by providing excellent onboarding, training, and ongoing support to ensure customer satisfaction and retention.
- Offer product training and support to customers throughout their subscription term, helping them maximize their usage of our solutions.
- Address and resolve any client issues promptly and maintain records of customer interactions, including solutions provided.
- Proactively monitor customer accounts to ensure they are having a positive experience with our products and identify areas for improvement.
- Assist in identifying potential issues with customer accounts and take necessary actions to resolve them.
- Capture, analyze, and utilize customer data to create insightful reports and dashboards, helping identify opportunities for enhancing client satisfaction.
- Manage CRM systems and other tools to track customer success activities efficiently.
- Interact with customers through phone calls, emails, and other communication channels to provide timely responses to their queries.
- Regularly monitor customer satisfaction through metrics and assessments, taking follow-up actions as needed to improve customer experience.
- Must travel to client locations as required within the allocated region.
Desired Candidate Profile:
- Any bachelor’s degree or equivalent.
- Fresh graduates with strong communication skills and a passion for customer success are encouraged to apply.
- Excellent verbal and written communication skills.
- Good organizational and time management abilities.
- Strong problem-solving skills with a customer-oriented mindset.
- Ability to understand customer needs and provide empathetic solutions.
- Basic knowledge of MS Office and willingness to learn CRM tools and other software platforms.
- Must travel regularly to meet clients within the assigned region.
Frequently Asked Questions
Is the salary disclosed for the Program Success Manager - Coimbatore position at kidvento?
The salary for this Program Success Manager - Coimbatore role at kidvento is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Program Success Manager - Coimbatore position at kidvento located?
This Program Success Manager - Coimbatore role at kidvento is based in Coimbatore, Tamil Nadu, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Program Success Manager - Coimbatore role at kidvento full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Program Success Manager - Coimbatore role in the Customer Success department at kidvento.
Which team or department does the Program Success Manager - Coimbatore at kidvento belong to?
This Program Success Manager - Coimbatore position is part of the Customer Success department at kidvento. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Program Success Manager - Coimbatore position at kidvento?
Click the "Apply Now" button on this page. You will be redirected to kidvento's official application portal hosted on keka where you can submit your application directly.
When was the Program Success Manager - Coimbatore job at kidvento posted?
This Program Success Manager - Coimbatore position at kidvento was posted on Jun 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Program Success Manager - Coimbatore
kidvento
You'll be redirected to kidvento's official application page on keka.