Project Manager, Sales Operations

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

NOTE: At this time, the Company does not sponsor employment-based visas for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship. 

POSITION SUMMARY:

DuBois is seeking a Project Manager, Sales Operations to support the planning, coordination, execution, and continuous improvement of key commercial programs and projects across the organization. Responsible to focus on project management discipline, process standardization, documentation, stakeholder coordination, vendor follow-up, reporting, and timely execution of initiatives related to the Company Car Program, Cell Phone Program, and broader Commercial Support priorities.

DuBois brands have been recognized as the technical leader for over one hundred years with unparalleled technology and service. No other company offers the performance value of our product offerings. Our laboratories continue a tradition of developing innovative technologies that are on the cutting edge of continuous improvement for the manufacturing industry. DuBois scientists are globally located in Research & Development (R&D) Centers of Excellence to better serve our customers’ needs. Their combined knowledge and application expertise contribute to the performance and value our customers have come to expect.

KEY RESPONSIBILITIES:

Program & Project Coordination, US & Canada

• Coordinate assigned commercial programs and projects from planning through execution, including timelines, milestones, action items, risks, and follow-up.

• Support the Company Car and Cell Phone Programs by coordinating requests, maintaining records, tracking status, resolving issues, and escalating needs as appropriate.

• Develop and maintain project plans, process documentation, procedures, workflows, training materials, and communication updates.

• Coordinate cross-functional stakeholders, employees, managers, vendors, and service providers to ensure timely execution and clear accountability.

• Track project and program performance, costs, service levels, and open issues; prepare status updates, dashboards, and recommendations for leadership.

Process Improvement & Change Management

• Partner with Commercial Support leadership to identify, prioritize, and execute improvement initiatives that simplify work, improve service levels, and strengthen compliance.

• Use structured project management practices to define scope, owners, milestones, deliverables, communication needs, and adoption plans. 

• Support change management by communicating process updates, coordinating training, and promoting adoption of new tools, procedures, and workflows.

• Manage intake and triage of Vendor Forms, Contact Us requests, and other assigned Commercial Support workflows to ensure timely routing and resolution.

• Analyze trends, stakeholder feedback, and process metrics to identify root causes and recommend sustainable improvements.

Reporting & Analytics  

• Maintain accurate program and project records. 

• Develop recurring reports, dashboards, and KPIs (Key Performance Indicators) for leadership review. 

• Analyze trends and provide data-driven recommendations. 

• Monitor program costs and support budget management activities.

• Prepare summaries and presentations on improvement initiatives and program performance.

MINIMUM QUALIFICATIONS: 

• 2+ years of experience in project coordination, program administration, operations, commercial support, or a related business function.

• Experience managing timelines, action items, priorities, stakeholders, and project documentation preferred.

• Exposure to process improvement, Lean, Continuous Improvement, Kaizen, or operational excellence initiatives preferred but not required.

• Strong project coordination, planning, organization, follow-through, and accountability.

• Ability to manage multiple priorities, track details, communicate status, and keep stakeholders aligned.

• Strong analytical, problem-solving, written communication, and verbal communication skills.

• Proficient in Microsoft Office Suite, particularly Excel, Outlook, Word, and PowerPoint.

• Ability to coordinate vendors, cross-functional stakeholders, training, and change management activities.

EDUCATION QUALIFICATIONS:

• Bachelor's degree in Business Administration, Operations, Supply Chain, Project Management, or a related field or equivalent experience. 

#INDCOMR

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.