Proposal Operations Manager

Who we are:

ShorePoint is a fast-growing, industry recognized and award-winning cybersecurity services firm with a focus on high-profile, high-threat, private and public-sector customers who demand experience and proven security models to protect their data. ShorePoint subscribes to a “work hard, play hard” mentality and celebrates individual and company successes. We are passionate about our mission and going above and beyond to deliver for our customers. We are equally passionate about an environment that supports creativity, accountability, diversity, inclusion and a focus on giving back to our community.  

The Perks:

As recognized members of the Cyber Elite, we work together in partnership to defend our nation’s critical infrastructure while building meaningful and exciting career development opportunities in a culture tailored to the individuals technical and professional growth. We are committed to the belief that our team members do their best work when they are happy and well cared for. In support of this philosophy, we offer a comprehensive benefits package, including major carriers for health care providers. Highlighted benefits offered: 144 hours of PTO, 11 holidays, 85% of insurance premium covered, 401k, continued education, certifications maintenance and reimbursement and more.

Who we’re looking for:

We are seeking a Proposal Operations Manager to lead the development and delivery of compliant, high-quality proposals and Request for Information (RFI) responses for federal opportunities. This role manages the end-to-end proposal lifecycle, collaborating with cross-functional teams to ensure proposal quality, compliance and on-time submission. The Proposal Operations Manager position drives continuous improvement of proposal operations, content management and proposal processes while supporting the organization's federal business development objectives. This is a unique opportunity to shape the growth, development and culture of an exciting and fast-growing company in the cybersecurity market.

What you’ll be doing:

• Lead the development of high quality, compliant and compelling proposals and RFI responses by implementing proposal process and collaborating with executive staff, capture manager, program/project manager, solution team.
• Manage, coordinate and own end to end proposal activities, including kickoff, Q&A submission, data calls, request for proposal (RFP) analyses, stand up meetings and color reviews, against the proposal schedule and the RFP requirements.
• Be accountable for RFP compliance and the timely submission of the proposal.
• Communicate proposal milestones and updates effectively across internal teams and external partners throughout the development of the proposal.
• Develop and conduct structured proposal kick-off meetings that establish proposal schedule/milestones, assign roles and responsibilities and clarify expectations of proposal SMEs and contributors.
• Conduct proposal color reviews to effectively achieve useful, actionable comments and recommendations from the review teams.
• Effectively apply desktop publishing, production and graphics skills to ensure high quality proposal deliverables and to maximize space availability.
• Drive and participate in proposal solution workshops to ensure well-rounded understanding of solutions, proactively identify gaps and proposal risks.
• Build, populate and tailor relevant content/artifacts within proposal outlines/templates to inform the proposal writers and SMEs.
• Develop and maintain a comprehensive repository of re-usable proposal content, graphics, proposal artifacts and templates.
• Lead post-submission lessons learned; support leadership in refining processes, improvement initiatives and evolving proposal operations in AI-enabled environments.

What you need to know:

• Experience managing and developing complex multi-volume proposals by applying the rigor of formal proposal development processes.
• Demonstrated experience developing and applying proposal management artifacts such as proposal schedule, outline, compliance matrix, kick-off, storyboards, mockups, color review in-briefs and de-briefs and others.
• Possess strong project management skills through effective time management, prioritization and communication with excellent attention to detail.
• Strong analytical skills to oversee an entire proposal structure from RFP sections and appendices.
• Experience integrating AI-enabled tools into proposal management workflows while maintaining quality and compliance.
• Strong leadership to drive collaboration across cross-functional teams.
• Strong understanding of federal contracting, business development, capture and proposal processes.

Must have’s:

• Bachelor’s degree or additional years of relevant work experience in lieu of degree.
• 6+ years of managing multi-volume proposals that have resulted in federal contract awards.
• Advanced desktop publishing skills; proficiency in MS Office 365, SharePoint, Adobe Acrobat and Adobe Creative Suite.
• Proven ability to analyze complex requirements and translate them into clear, actionable tasks and processes through critical thinking.
• Applicants must currently be a U.S. citizen and eligible to obtain and maintain a security clearance issued by federal government if required.

Beneficial to have:

• Association of Proposal Management Professionals (APMP) Foundation Certification and/or knowledge of Shipley Proposal methodology (preferred).
• Experience in proposal-related desktop publishing and/or graphic development
• Proposal writing and editing experience is a plus.

Where it’s done:

• Remote (Herndon, VA).