Protective Services Caseworker - Support Older Adults

STEP, Inc.· Office of Aging
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📍 Williamsport, Pennsylvania, United StatesFull time💰 USD 28+

About this role

Lycoming-Clinton Counties Commission for Community Action (STEP), Inc. has been serving the community for 60 years! As part of the Community Action Network, STEP has a long history of providing programs to support needs identified through its Community Assessment. Being a part of STEP, makes you part of something much bigger - people helping people and building stronger communities! Are you interested in making a positive impact in peoples’ lives?

Protective Services Caseworker Position Summary:
This position investigates reports of abuse, neglect, abandonment, and exploitation received under the Older Adults Protective Services Act (OAPSA). The Protective Services Caseworker completes investigations, develops care plans, and arranges services to eliminate imminent risk to senior citizens. The end result is to resolve the problems causing the need for Protective Services in the least restrictive manner to the Older Adult.

Why Join Us?

  • Purpose-driven work that protects and empowers older adults
  • Collaborative team environment with community impact
  • Ongoing training and professional development
  • Variety in your day—office, fieldwork, and community engagement
  • Opportunities to advocate within legal and social systems

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Click here to view the full job description.

PAY RATE: $28.45 per hour

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Qualifications:

  • Bachelor’s degree in Social Work or a related field;
  • Two years of experience in public or private social work that involves comprehensive and/or psychosocial assessments, or a licensed Registered Nurse with two years of experience, preferably involving home health services or in a program performing comprehensive functional and/or psychosocial assessments; and,
  • One year of experience as an entry-level Caseworker I within an Area Agency on Aging Services Program is preferred.

Requirements:

  • Valid driver’s license and reliable transportation with appropriate insurance coverage available daily;
  • Pennsylvania State Police Criminal History Clearance, Child Abuse Clearance, FBI Clearance, and National Sex Offender Registry check current within 90 days of employment; and Motor Vehicle Record check;
  • One year of experience with both operating personal computer hardware within a networked environment and Microsoft Office products including Word, Access, and Excel;
  • Clear speaking voice and the mental and physical ability to perform essential job functions without any health restrictions, including the ability to sit, stand, climb stairs, and safely lift and carry up to twenty pounds unassisted, have unrestricted use of the upper body, corrected or uncorrected hearing and vision within normal ranges, and the ability to access handicapped-inaccessible residences; and,
  • Work nontraditional hours as needed or assigned, including evenings and weekends.

STEP, Inc. offers a generous benefits package:

✔ Flexible health insurance options to fit YOUR needs

✔ Agency-paid dental, vision, and life insurance

✔ 403(b) retirement savings with generous employer match

✔ Flexible Spending Account (FSA) and Dependent Care Account (DCA) options

✔ Short- and long-term disability insurance

✔ Paid Time Off (PTO) and Long-Term Sick Leave

✔ Paid holidays

✔ Optional flexible benefits

Frequently Asked Questions

What is the salary for the Protective Services Caseworker - Support Older Adults role at STEP, Inc.?
The listed salary for this Protective Services Caseworker - Support Older Adults position at STEP, Inc. is USD 28+. This is an Full time role.
Where is the Protective Services Caseworker - Support Older Adults position at STEP, Inc. located?
This Protective Services Caseworker - Support Older Adults role at STEP, Inc. is based in Williamsport, Pennsylvania, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Protective Services Caseworker - Support Older Adults role at STEP, Inc. full-time or part-time?
This is listed as a Full time position. It is posted as a Protective Services Caseworker - Support Older Adults role in the Office of Aging department at STEP, Inc..
Which team or department does the Protective Services Caseworker - Support Older Adults at STEP, Inc. belong to?
This Protective Services Caseworker - Support Older Adults position is part of the Office of Aging department at STEP, Inc.. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Protective Services Caseworker - Support Older Adults position at STEP, Inc.?
Click the "Apply Now" button on this page. You will be redirected to STEP, Inc.'s official application portal hosted on workable where you can submit your application directly.
When was the Protective Services Caseworker - Support Older Adults job at STEP, Inc. posted?
This Protective Services Caseworker - Support Older Adults position at STEP, Inc. was posted on Aug 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Protective Services Caseworker - Support Older Adults
STEP, Inc. · 💰 USD 28+
Apply for this role ↗

You'll be redirected to STEP, Inc.'s official application page on workable.