PT Switchboard Operator
basspro· Bass Pro Shops Canada ULC
About this role
Summary:
Reporting to the Group Sales Manager, Front End-Receiving, a Switchboard Outfitter provides a legendary customer experience by assisting customers through receiving all incoming phone calls and directing them to the appropriate person and department. This position works closely with customers and provides them with the information to help them with their buying decisions.
Responsibilities:
- Provide a legendary customer experience for every customer and promote company programs
- Receive and direct all incoming calls in a courteous and polite manner
- Answer basic customer questions and make store announcements in a professional manner
- Respond to and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope
- Secure and log keys, RF guns, radios and other equipment as assigned and ensure items are returned at store closing
- Monitor and check items entering and leaving through the employee entrance such as, but not limited to: purchases, handbags, briefcases, coats, and lunch containers
- Assist in other areas of the store when business needs dictate
Qualifications:
- One or more years’ experience in a service environment is preferred
- Previous switchboard and administrative experience are an asset
- Knowledge of Microsoft Office Suite and SAP is an asset
- High school diploma or equivalent is preferred
- Ability to provide superior customer service and exceed customer’s expectations
- Ability to use good judgment and logic
- Experience in a related field or outdoor lifestyle
- Knowledge of Bass Pro Shops & Cabela’s specific products is an asset
Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.
Accommodations are available upon request during the assessment and selection process.
Benefits
- Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Fun work environment
- Competitive wages
- Excellent benefits
- Unlimited career advancement opportunities
- Bass Pro Cares Fund
Frequently Asked Questions
Is the salary disclosed for the PT Switchboard Operator position at basspro?
The salary for this PT Switchboard Operator role at basspro is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the PT Switchboard Operator position at basspro located?
This PT Switchboard Operator role at basspro is based in Delta (Tsawwassen), BC. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the PT Switchboard Operator role at basspro full-time or part-time?
This is listed as a Part time position. It is posted as a PT Switchboard Operator role in the Bass Pro Shops Canada ULC department at basspro.
Which team or department does the PT Switchboard Operator at basspro belong to?
This PT Switchboard Operator position is part of the Bass Pro Shops Canada ULC department at basspro. See the full job description for more information about the team structure and responsibilities.
How do I apply for the PT Switchboard Operator position at basspro?
Click the "Apply Now" button on this page. You will be redirected to basspro's official application portal hosted on workday where you can submit your application directly.
When was the PT Switchboard Operator job at basspro posted?
This PT Switchboard Operator position at basspro was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
PT Switchboard Operator
basspro
You'll be redirected to basspro's official application page on Workday.