Pt Transport Dispatcher

Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care.   

It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do — in the health of our patients, our loved ones, and our community.

Benefits Eligible

Full-Time Benefit Eligible

Work Shift

Evening - 12 Hour Shift (United States of America)

Department

6189 Patient Transport Services

The purpose of this position is to perform and coordinate a variety of duties related to the work order system and Bed Management System. Provides clerical assistance to Patient Transport Services as needed. Works collaboratively in a team environment to achieve set goals.

QUALIFICATIONS

Education
Required: High school diploma or equivalent

Preferred: Associate's degree in a related field or a combination of equivalent education and experience

Experience
Required: Three to five years of experience in a progressively responsible position in Patient Transport Services or related field.


Knowledge/Skills/Abilities
Proficient in computer skills including but not limited to MS Word, Excel, MS Project, Outlook, Power Point, Access, Publisher, Adobe Acrobat, and Windows.
Possesses excellent customer service skills.
Highly organized individual adept at multi-tasking.
Ability to analyze information and formulate effective reports and plans for using information.
Ability to use sound judgement to ensure the integrity of operations.
Excellent written and oral communication skills including a high degree of professionalism and personal presence.
Ability to prioritize work and work for several managers in a fast paced environment.

Testing
Must pass the Physical Capacity Exam (PCE). This exam includes a 50-pound lifting requirement.
 

JOB RESPONSIBILITIES

Essential

Manages the Work Order System. Receives work requests for Patient Transport Services, creates work orders, assigns work orders to appropriate staff, receives completed work orders and ensures work is properly documented and closed accordingly. Retrieves data and prepares reports as directed. Becomes department subject matter expert on the system.

Troubleshoots system problems with IT and vendor as needed.

Manages the bed management system to ensure that turnaround time is in compliance with the set organizational standards. Retrieves data and prepares reports as directed. Develops skill and knowledge of the workings of the system and is able to work with IT and internal experts to troubleshoot problems and resolve issues.

Follows up with customers to ensure that expectations are met for both automated systems.

Ensures administrative operational needs are met.

Adheres to all established systems and training programs to provide a safe working environment. Complies with OSHA regulations and other local, state and federal regulations and accreditation requirements as appropriate.

Maintains department equipment.

Maintains a current and accurate department contact list.

Presents a courteous and helpful demeanor, appropriate for age, to all patients, visitors, and other staff members.


Additional

Demonstrates the knowledge and skills necessary to provide care and services appropriate to the population served on the assigned unit or work area.

Performs other duties as assigned.

Pay Range

$21.20 -$31.80

If you want to use your talents alongside people who face each day with courage and purpose, in an environment that empowers you to do your absolute best, this is where you belong.