QA Tester (SaaS platform)

Position: QA TESTER (SaaS platform)

Salary range: up to Php 85,000 Philippine Peso (The final amount will be at the the client discretion basing on the candidate’s skills and experience.)

Working Hours: Monday to Friday following 9am-6pm AEST (7am-4pm Philippine Standard Time)

Work set-up: 100% Remote work (Independent Contractor Agreement)

Holidays: TBD

Recruitment process: multiple client interviews and assessment

OVERVIEW

We are seeking an experienced QA Tester to support the quality and reliability of a rapidly evolving SaaS platform used within the childcare and education sector. The ideal candidate enjoys exploring products from an end-user perspective, identifying defects and edge cases, and collaborating closely with development teams to improve product quality and user experience.

This role requires a proactive individual who can work across multiple web and mobile applications while contributing to the overall quality assurance process throughout the development lifecycle.

Key Responsibilities

• Execute functional, regression, integration, and exploratory testing for new features and product enhancements prior to release
• Investigate, reproduce, and document reported defects with clear findings and supporting details
• Validate bug fixes and ensure issues are resolved before deployment
• Explore product functionality to identify edge cases, usability concerns, and unexpected system behavior
• Work closely with developers and cross-functional teams to diagnose and resolve issues efficiently
• Test APIs and third-party integrations where required
• Participate in requirements discussions and assist in refining user stories and tickets before development begins
• Create, maintain, and manage work items and test activities in Azure DevOps
• Review and improve QA processes, product guidelines, and documentation
• Contribute to maintaining high standards of product quality across multiple releases and sprint cycles

Requirements

• Minimum of 5 years of experience in Software Testing or Quality Assurance
• Strong experience testing web and/or mobile applications
• Experience working within Agile development environments and sprint-based delivery cycles
• Familiarity with API testing and system integrations
• Experience using Azure DevOps or similar ticketing/project management platforms
• Strong analytical and problem-solving skills with excellent attention to detail
• Ability to identify risks, troubleshoot issues, and think critically about product behavior
• Strong written and verbal English communication skills
• Ability to work effectively with technical and non-technical stakeholders

Preferred Qualifications

• Experience working within SaaS product environments
• Exposure to platforms supporting childcare, education, or operational management systems
• Experience with exploratory and user-focused testing methodologies
• Understanding of test documentation, QA best practices, and software development lifecycle processes
• Exposure to automation testing tools is beneficial but not required