Quality Assurance Analyst

Who is DocMagic

DocMagic is the leading provider of digital solutions for the eMortgage industry, including regulatory compliance, document generation, eSignature, and complete eClosings. DocMagic has been solving the mortgage industry's toughest challenges with innovative technology solutions since 1987. Today, we continue to lead the industry with award-winning proprietary software, mobile apps, and web-based solutions. Recent awards include HousingWire naming DocMagic a 2025 Tech100 winner for the 13th year in a row, recognizing our innovation in digital lending and our impact on the industry, as well as key employees receiving HousingWire Tech Trendsetter and Vanguard awards.

Why Work at DocMagic

At DocMagic, our culture is built on teamwork, innovation, and collaboration, which contribute to our reputation for excellence. We are committed to living these values every day. We offer competitive benefits, including comprehensive health coverage, paid time off, company-paid holidays and a 401K with company matching. We also offer on-site wellness classes, snacks and monthly food trucks. But it is not all about work; we believe in building connections, from team building activities to our employee gatherings, we love coming together to celebrate. Join us and be a part of a team that values innovation and is committed to shaping the future of work.

Position Summary

The QA Analyst is a self-starter who learns quickly and is willing to jump into any task, even those where they have basic or no knowledge of the area. As a more seasoned tester, the candidate will be able to work independently with minimal guidance and direction, be able to write and execute more complex tests, and provide more detailed feedback on not only the quality of the product but also its usability and design.

Essential Functions

• Write detailed test cases for both enhancements and bugs
• Execute test cases written by themselves or others on local machines and emulated environments
• Compare test results across a variety of environments and platforms
• Interpret test execution results when they vary from expectations, to determine if a bug exists
• Log defects and suggested enhancements in our bug tracking system (Jira), providing detailed steps for bugs and well-reasoned justification for suggested improvements
• Create test data manually and via tools such as Postman
• Execute API tests using tools such as Postman
• Become familiar with the system using a variety of methods: Training, hands-on experience, and documentation
• Execute queries against SQL and Multivalue (MV) databases
• Work independently against multiple priorities and deadlines
• Review logs in applications such as Graylog and Sentry to confirm the system is functioning as expected
• Perform after-hours production validation as needed

Required Soft Skills

• Work equally well independently and in groups
• Communicate effectively with team members and larger groups
• Work well in dynamic environments with shifting priorities
• Extremely detail-oriented
• Take ownership of responsibilities and tasks
• Excellent time management and organizational skills
• Strong problem-solving skills with the ability to identify and correct situations

Qualifications

• BA/BS degree or equivalent experience in a related field; a Computer Science degree is preferred but not required
• Minimum 3 years’ experience in manual and/or API software testing
• Deep knowledge of the software development lifecycle and both Agile and Waterfall methodologies
• Minimum 3 years’ experience testing with SQL or multivalue databases
• Experience with executing a variety of tests: functional, integration, system, sanity, etc
• Mortgage industry experience preferred