Quality Assurance Handler

claimsorted· Claims
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🌍 Remote📍 Dallas, TXFullTime💰 USD 70K–100K

About this role

Ready to grow your claims career faster than the traditional industry allows?

We’re looking for a Quality Assurance Handler to join ClaimSorted.

This role is ideal for:

  • a Quality Assurance Handler who wants to build their career at a company that rewards performance, not tenure

  • someone with 5+ years of claims experience who is hungry to learn and grow fast

We are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a real career.

About ClaimSorted

ClaimSorted is a Third-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry.

We combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster, with better service and better economics for insurers.

We’re backed by Y Combinator, Atomico, and Eurazeo, have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums.

What you’ll do

  • Conduct quality audits on open claims, closed claims and telephone calls

  • Identify areas of failure, both on an individual and broader operational level

  • Conduct feedback session with claims handlers

  • Work with Team Leaders to support quality improvement plans for individual team members

  • Identify process improvement opportunities to improve quality of claims handling

  • Support broader technical claims functions, such as complaints and payment controls

What we’re looking for

  • Based in or willing to relocate to Dallas, TX with work authorization

  • 5+ years of claims experience in one of the following product lines - property, auto, travel, liability

  • 2+ years of experience in conducting quality assurance of insurance claims

  • Strong organisation and ability to prioritise independently

  • Comfortable using data to make decisions

  • Team-oriented, hardworking, and ambitious

  • Startup or high-growth experience is a plus

Why join us

This is a chance to grow faster than you would at a traditional insurer or claims business.

You’ll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work.

If you’re ready to step up, work hard, and build a career in claims, we’d love to hear from you.

Our Values

  • Move Fast – Act decisively, iterate quickly, optimise for momentum.

  • Always Overdeliver – We exceed expectations in everything we do.

  • Think Customer-First, Always – The customer experience drives every decision.

  • Challenge the Status Quo – We innovate relentlessly and never settle for ‘good enough.’

  • Say It How It Is – Transparency and direct communication build trust.

Compensation & Benefits

  • Competitive salary beyond the industry standard

  • Remote working role

  • Quarterly performance bonus: up to 15% of quarterly salary

  • Equity participation: stock options as an early-stage team member

  • Medical, dental and vision insurance

  • 401K match (4%)

  • 20 Days Paid time off

  • Accelerated promotion track in a high-growth environment

Frequently Asked Questions

What is the salary for the Quality Assurance Handler role at claimsorted?
The listed salary for this Quality Assurance Handler position at claimsorted is USD 70K–100K. This is a remote FullTime role.
Is the Quality Assurance Handler job at claimsorted remote?
Yes, this Quality Assurance Handler position at claimsorted is remote, with team members based in Dallas, TX. You can work from home or anywhere in the supported regions.
Is the Quality Assurance Handler role at claimsorted full-time or part-time?
This is listed as a FullTime position. It is posted as a Quality Assurance Handler role in the Claims department at claimsorted.
Which team or department does the Quality Assurance Handler at claimsorted belong to?
This Quality Assurance Handler position is part of the Claims department at claimsorted. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Quality Assurance Handler position at claimsorted?
Click the "Apply Now" button on this page. You will be redirected to claimsorted's official application portal hosted on ashby where you can submit your application directly.
When was the Quality Assurance Handler job at claimsorted posted?
This Quality Assurance Handler position at claimsorted was posted on Jun 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Quality Assurance Handler
claimsorted · 💰 USD 70K–100K
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You'll be redirected to claimsorted's official application page on Ashby ATS.