RCM Account Manager

jorieai· Client Services
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🌍 Remote📍 Oak Brook, Illinois, United States📍 RemoteFull Time

About this role

About the Role

JorieAI is seeking an experienced Revenue Cycle Management (RCM) Account Manager to serve as the primary liaison between clients and internal operational teams. This role is responsible for overseeing client relationships, ensuring service delivery excellence, driving process improvements, supporting automation initiatives, and achieving financial and operational performance objectives across healthcare revenue cycle functions. The ideal candidate combines strategic account management skills with a strong understanding of healthcare revenue cycle operations and a commitment to fostering a culture of accountability, continuous improvement, and operational excellence while delivering exceptional client experiences.


Location & Schedule

  • Remote position within the United States
  • Hours 8:00-5:00CST- Monday through Friday


Key Responsibilities

  • Serve as the primary point of contact alongside Client Success for assigned client accounts, fostering strong client relationships and ensuring a high level of customer satisfaction.
  • Manage and oversee contractual obligations, service scope, invoice verification, performance expectations, and operational deliverables.
  • Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure compliance with client and organizational expectations.
  • Collaborate with internal teams to monitor service performance, identify opportunities for improvement, and implement solutions that enhance operational efficiency and client outcomes.
  • Partner with technology teams to identify, prioritize, and implement automation opportunities that improve efficiency, scalability, accuracy, and overall revenue cycle performance.
  • Lead issue identification, escalation management, root cause analysis, and resolution efforts to address client concerns and operational challenges.
  • Collaborate with clients and internal leadership regarding service enhancements, scope modifications, and operational initiatives.
  • Prepare and deliver business reviews, performance reports, dashboards, and presentations to clients and internal leadership.
  • Provide strategic recommendations to improve revenue cycle performance, increase effectiveness, and support organizational growth objectives.

Frequently Asked Questions

Is the salary disclosed for the RCM Account Manager position at jorieai?
The salary for this RCM Account Manager role at jorieai is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the RCM Account Manager job at jorieai remote?
Yes, this RCM Account Manager position at jorieai is remote, with team members based in Oak Brook, Illinois, United States, Remote. You can work from home or anywhere in the supported regions.
Is the RCM Account Manager role at jorieai full-time or part-time?
This is listed as a Full Time position. It is posted as a RCM Account Manager role in the Client Services department at jorieai.
Which team or department does the RCM Account Manager at jorieai belong to?
This RCM Account Manager position is part of the Client Services department at jorieai. See the full job description for more information about the team structure and responsibilities.
How do I apply for the RCM Account Manager position at jorieai?
Click the "Apply Now" button on this page. You will be redirected to jorieai's official application portal hosted on bamboohr where you can submit your application directly.
When was the RCM Account Manager job at jorieai posted?
This RCM Account Manager position at jorieai was posted on Aug 19, 2026. Apply as soon as possible — early applications are often reviewed first.
RCM Account Manager
jorieai
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