Credentialling Specialist
acurussolutions
RCM Trainer
acurussolutions· Revenue Cycle Management
About this role
Job Description – Trainer / Process Coach (Revenue Cycle Management - Medical Billing)
Job Title: Trainer / Process Coach – Revenue Cycle Management (RCM)
Department: Operations – Revenue Cycle Management (Medical Billing)
Job Summary
The Trainer / Process Coach is responsible for designing, delivering, and evaluating training programs for Revenue Cycle Management (RCM) processes. The role focuses on new hire training, refresher training, process updates, quality improvement initiatives, and continuous coaching to improve productivity, quality, compliance, and operational excellence.
Key Responsibilities
- Conduct new hire, refresher, and process-specific training across RCM functions.
- Provide floor coaching, mentoring, and nesting support.
- Develop and maintain SOPs, training manuals, QRGs, presentations, and assessments.
- Conduct knowledge assessments and certification programs.
- Analyze quality and productivity trends; perform root cause analysis and deliver corrective training.
- Partner with Operations, Quality, SMEs, and Leadership to drive continuous improvement.
- Maintain training records, dashboards, coaching trackers, and TNI reports.
Required Skills
- Strong knowledge of US Healthcare Revenue Cycle Management and Medical Billing.
- Knowledge of Eligibility, Charge Entry, Payment Posting, AR, Denials, Appeals, and Patient Billing.
- Excellent communication, presentation, coaching, and analytical skills.
- Knowledge of HIPAA, Medicare, Medicaid/Medi-Cal, Commercial Insurance, EMR/EHR, and Practice Management Systems.
Qualifications & Experience
- Bachelor's Degree.
- 3–7 years of US Healthcare RCM experience.
- 1–2 years in Training, Coaching, SME, or Quality preferred.
- Medical Billing/Coding certification and Lean Six Sigma are added advantages.
Key Performance Indicators (KPIs)
- Training Effectiveness
- Assessment Pass Rate
- Quality Improvement
- Productivity Improvement
- Knowledge Retention
- Coaching Effectiveness
- Training Completion SLA
Frequently Asked Questions
Is the salary disclosed for the RCM Trainer position at acurussolutions?
The salary for this RCM Trainer role at acurussolutions is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the RCM Trainer position at acurussolutions located?
This RCM Trainer role at acurussolutions is based in Royapettah, Tamil Nadu, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the RCM Trainer at acurussolutions belong to?
This RCM Trainer position is part of the Revenue Cycle Management department at acurussolutions. See the full job description for more information about the team structure and responsibilities.
How do I apply for the RCM Trainer position at acurussolutions?
Click the "Apply Now" button on this page. You will be redirected to acurussolutions's official application portal hosted on greenhouse where you can submit your application directly.
When was the RCM Trainer job at acurussolutions posted?
This RCM Trainer position at acurussolutions was posted on Jul 21, 2026. Apply as soon as possible — early applications are often reviewed first.
RCM Trainer
acurussolutions
You'll be redirected to acurussolutions's official application page on Greenhouse.