Records Representative
spreporting
RDS Representative
spreporting· Video
About this role
Position Summary:
The Remote Deposition Services (RDS) Representative position plays
an important role in ensuring a smooth deposition experience for clients. This position is responsible for
shipping out equipment to deponents, using strong communication skills
to guide deponents through remote attendance to depositions, and troubleshooting technical difficulties. Comprehensive training will be provided. This is a full-time, in office position that reports to the Video Manager.
Qualifications:
Our ideal candidate should possess the following qualifications:
- Strong customer service skills with the ability to remain patient and professional under pressure
- Excellent attention to detail and ability to multitask in a fast-paced environment
- Strong written and verbal communication skills
- Customer service or client relations background
- Experience providing basic technical support
- Proficiency with Zoom and other videoconferencing platforms
- Ability to think critically and troubleshoot issues in real time
Job Duties:
- Guide participants through audio, video, and connectivity setup, ensuring a seamless experience
- Maintain professional and clear communication
- Adapt quickly to evolving client needs
- Provide live technical support for attorneys, court reporters, and other participants during remote depositions
- Troubleshoot and resolve issues related to videoconferencing platforms
Benefits:
- 401k matching
- EAP
- Dental
- Vision
- Health Insurance
- Life Insurance
- Paid holidays
- Paid time off
Frequently Asked Questions
Is the salary disclosed for the RDS Representative position at spreporting?
The salary for this RDS Representative role at spreporting is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the RDS Representative position at spreporting located?
This RDS Representative role at spreporting is based in Glen Carbon, Illinois, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the RDS Representative role at spreporting full-time or part-time?
This is listed as a Full Time position. It is posted as a RDS Representative role in the Video department at spreporting.
Which team or department does the RDS Representative at spreporting belong to?
This RDS Representative position is part of the Video department at spreporting. See the full job description for more information about the team structure and responsibilities.
How do I apply for the RDS Representative position at spreporting?
Click the "Apply Now" button on this page. You will be redirected to spreporting's official application portal hosted on bamboohr where you can submit your application directly.
When was the RDS Representative job at spreporting posted?
This RDS Representative position at spreporting was posted on Jul 9, 2026. Apply as soon as possible — early applications are often reviewed first.
RDS Representative
spreporting
You'll be redirected to spreporting's official application page on bamboohr.