Reception Team Leader
accorhotel
Reception Team Leader
wshgroup· Boston Consulting Group
About this role
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Portico are on the lookout for a Reception Team Leader to join our team based with a consulting firm in Canary Wharf.
The role of the Reception Team Leader is to effectively oversee and provide direction to our excellent small team of receptionists, as they manage the visitor and staff arrival journey, meet & greet, meeting room management and set up, first line AV assistance, as well as pantry and hospitality services.
The role is hands on, with the Reception Team Leader being involved in all aspects of the reception operation. Therefore, it is essential to have an open minded, adaptable and flexible approach, in an ever changing and evolving business.
You will be the first point of contact for all team members. Not only will this require excellent coaching skills. You will also emanate Portico’s strong motivation to create and cultivate a culture of excellence, resulting in the delivery of world class customer service!
The Reception Team Leader will be highly visible, as they work closely with the firm’s staff and their clients, as well as other service partners in the business. This means that the successful candidate will be able to build relationships with people at all levels and represent the firm as a proud ambassador.
Hours: 42.5 hours per week, with 2 alternate shifts from 7.30am-5.30pm or 8am-6pm, Mon-Fri.
Salary: £38,000 per annum.
Qualifications
The successful candidate will have excellent communication skills via all mediums, great attention to detail, and will be organised with the ability to multitask.
Both supervisory and corporate reception experience is essential.
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Knowledge of audio visual (AV) set ups is highly desirable.
Additional Information
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
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Frequently Asked Questions
Is the salary disclosed for the Reception Team Leader position at wshgroup?
The salary for this Reception Team Leader role at wshgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Reception Team Leader position at wshgroup located?
This Reception Team Leader role at wshgroup is based in England, gb, London, London, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Reception Team Leader role at wshgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Reception Team Leader role in the Boston Consulting Group department at wshgroup.
Which team or department does the Reception Team Leader at wshgroup belong to?
This Reception Team Leader position is part of the Boston Consulting Group department at wshgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Reception Team Leader position at wshgroup?
Click the "Apply Now" button on this page. You will be redirected to wshgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Reception Team Leader job at wshgroup posted?
This Reception Team Leader position at wshgroup was posted on Sep 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Reception Team Leader
wshgroup
You'll be redirected to wshgroup's official application page on SmartRecruiters.