Receptionist
otterbein
Receptionist
otterbein· Administration
About this role
Overview
A part-time Receptionist position is available for the Assisted Living desk in the Otterbein Jackson Community. This position reports to the Administrator and includes every other weekend. Welcomes customers on the phone and in person and responds to a wide variety of requests by accurately assessing the customer’s needs and requests; and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Otterbein policies.
Part-time, every other weekend
Responsibilities
- Greet customers entering and leaving the community, using customer name whenever possible
- Answer customer calls and direct them timely and appropriately
- Handle all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
- Maintain current file/listing of residents by name and location, emergency phone numbers of on-call personnel, department extensions
- Resolve customer complaints and assists customers in all inquiries in connection with community activities, services, hours, directions, etc.
- Maintain an accurate cash drawer balance. Receipt payment for sales (gift cards, stamps, etc.) Reconciles all transactions at the close of each shift
- Schedule appointments and maintain accurate records for on-campus Shuttle
- Distribute/receive keys and maintain an accurate log
- Use a variety of computer programs, phone systems, and emergency systems for multiple tasks and communications
- Ability to handle emergency situations in a calm and professional manner
- Maintain confidentiality of all pertinent resident and partner information
- Special projects as requested
- Other duties as assigned
Qualifications
- Education: High school diploma or equivalent
- Experience: A minimum of 1 year
- Computer Skills: Proficient in Microsoft Office
- Positive, outgoing personality. Strong customer service etiquette. Previous experience with customer service, problem solving, listening, phone skills, and multi-tasking; proficient in Microsoft Office; high school diploma or equivalent.
- Critical thinking skills
- Ability to be self-directed and prioritize tasks; work independently and manage time efficiently
- Initiative to cross-train and learn new tasks as assigned
- Must exercise sound judgment, discretion and confidentiality in all matters
Why work for Otterbein SeniorLife:
For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.
Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio, Michigan and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.
Apply today and begin a meaningful career as a Receptionist at Otterbein!
Frequently Asked Questions
Is the salary disclosed for the Receptionist position at otterbein?
The salary for this Receptionist role at otterbein is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Receptionist position at otterbein located?
This Receptionist role at otterbein is based in Jackson, MI. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Receptionist at otterbein belong to?
This Receptionist position is part of the Administration department at otterbein. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Receptionist position at otterbein?
Click the "Apply Now" button on this page. You will be redirected to otterbein's official application portal hosted on greenhouse where you can submit your application directly.
When was the Receptionist job at otterbein posted?
This Receptionist position at otterbein was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Receptionist
otterbein
You'll be redirected to otterbein's official application page on Greenhouse.