Receptionist

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

Job Summary

We are seeking a professional and welcoming Receptionist to serve as a first point of contact while supporting customer engagement and business development activities. This role is ideal for individuals who enjoy communicating with people, providing information, and maintaining an organized and positive environment.

Responsibilities

• Welcome customers, visitors, and clients professionally.
• Answer incoming calls and respond to general inquiries.
• Provide information about products, services, and promotional opportunities.
• Support customer engagement and lead generation activities.
• Assist with scheduling appointments and maintaining customer information.
• Follow up with prospective customers when appropriate.
• Maintain an organized and professional reception area.
• Assist with routine administrative and office tasks.
• Support promotional and customer acquisition initiatives.
• Collaborate with team members to achieve customer service and business goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, confident, and professional personality.
• Excellent customer service and interpersonal abilities.
• Strong organizational and multitasking skills.
• Professional appearance and positive attitude.
• Reliable, adaptable, and detail-oriented.
• Previous experience in customer service, sales, retail, hospitality, or reception is a plus but not required.

Additional Information

• Competitive salary of $47,000 – $52,000 per year.
• Full-time position with opportunities for professional development.
• Career growth and advancement opportunities.
• Training and development to strengthen marketing and business skills.
• Collaborative and supportive team environment.
• Opportunity to develop valuable communication, marketing, customer engagement, and project coordination skills.
• Exposure to multiple areas of marketing and business operations.
• Opportunity to take on greater responsibilities as you grow within the company