Receptionist/Treasury Teller - TFT

*Internal Posting – Applicants must be a current member of United Steelworkers Union local 1064

 1 TFT position

Receptionist/Treasury Teller

Sydney Credit Union is currently accepting internal applications for the Receptionist/Treasury Teller position. Reporting to the Assistant Branch Managers, this role is responsible for delivering exceptional front-line service, managing treasury operations, and supporting branch administration with a strong focus on member satisfaction and teamwork.

Key Responsibilities

• Greet members and visitors, determine their needs, and direct them appropriately
• Operate telephone lines and manage voicemail messages, ensuring timely follow-up
• Proactively promote Credit Union products and services through member interactions
• Assess members’ needs and recommend suitable financial solutions, referring complex requests to appropriate staff
• Review and verify online account opening applications for accuracy and compliance
• Maintain custody, balancing, and security of treasury and central cash, including vault operations and negotiable instruments
• Monitor and verify night deposits daily
• Support deposit administration by reviewing account reports and maintaining accurate records
• Accept and confirm MSR cash and cheque drops; prepare central deposits and ensure teller transactions are balanced
• Provide general administrative support including correspondence, reports, filing, CRA remittances, and other office duties
• Perform MSR duties and assist other staff as needed
• Participate in Credit Union promotions, member events, and community engagement activities
• Open and close the branch as required
• Take initiative to support branch operations during slower periods

The Ideal Candidate:

• Education in business and/or finance is considered an asset
• Strong oral and written communication skills
• Demonstrated commitment to learning and professional development
• Excellent member service and relationship-building skills
• Proven ability to cross-sell financial products and services
• Knowledge of financial principles and regulatory policies
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong attention to detail and ability to perform basic mathematical calculations
• Initiative, enthusiasm, and a commitment to supporting member financial success

Compensation:

This is a full-time temporary position that is covered under the Collective Agreement between Sydney Credit Union Limited and United Steelworkers, Local 1064 and remuneration will be in accordance with clause 9.01 of that agreement. 

As with all positions at Sydney Credit Union, this role could be expected to work in any of our locations.

If this sounds like an opportunity for you and you meet the qualifications, please apply by sending your resume and cover letter.