Reconciliation & Reporting Officer

Position Overview

We are seeking a detail oriented and analytical Merchant Reconciliation & Reporting Officer to join our team in Limassol. The successful candidate will be responsible for preparing and maintaining merchant reports, monitoring invoice statuses, performing reconciliations, calculating fees and commissions, and coordinating with internal departments and external stakeholders to ensure accurate and timely financial information.

Key Responsibilities

• Prepare and distribute regular reports to merchants regarding transactions, fees and settlements.
• Monitor daily transaction activity and provide merchants and PSPs (Payment Solution Providers) with updates on transaction processing.
• Perform weekly reconciliations between PSP and Company records.
• Extract fee structures from merchant agreements and maintain them within the reconciliation model. 
• Investigate and resolve discrepancies identified during reconciliation processes.
• Maintain accurate records of merchant transactions, settlements, fees and adjustments.
• Generate management reports and dashboards on merchant portfolio performance.
• Assist with month-end and year-end financial closing activities.
• Ensure compliance with company policies, financial procedures, and regulatory requirements.
• Respond promptly to merchant and PSP queries regarding transactions and settlements
• Identify opportunities to improve reporting processes and operational efficiencies.
• Assist in the implementation and testing of new reporting systems and procedures.
• Prepare ad hoc reports and analyses as requested by management.
• Keep track of cash flow status
  

Qualifications & Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, Economics, or a related field.
• Previous experience in reporting, finance, accounting, reconciliation, or administrative support roles.
• Strong analytical and numerical skills.
• Excellent attention to detail and accuracy.
• Advanced knowledge of Microsoft Excel and reporting tools.
• Familiarity with Payment Solution Providers is highly desirable.
• Experience with accounting or ERP systems will be considered an advantage.
• Ability to manage multiple tasks and meet deadlines.
• Strong organizational and problem-solving skills.
• Professional communication and interpersonal skills.
• Excellent command of the English language, both written and verbal.
• Knowledge of any other language will be considered an advantage.
• Reconciliations at a PSP or Merchant preferably Gaming and Forex industry
  

Personal Attributes

• Highly organized and methodical.
• Proactive and self-motivated.
• Ability to work independently and as part of a team.
• Strong sense of responsibility and confidentiality.
• Customer-focused with excellent communication skills.