Recruiter (Fixed Term)

Ready to be a Titan?

ServiceTitan is seeking a motivated Talent Partner to join our Talent Acquisition team as a Fixed-term worker supporting our Customer Support organization. In this role, you will drive full-cycle recruiting for high-volume support roles, collaborate with the broader TA team and hiring managers, and deliver a best-in-class candidate experience as we scale our support team.

What you'll do:

• Manage the full-cycle recruiting process for high-volume positions (such as Customer Success, and Support roles) to meet hiring goals while maintaining best-in-class candidate experience
• Ensure diversity and inclusion strategies are incorporated throughout the steps in the entire hiring process
• Source and attract active and passive candidates from various resources, including direct sourcing, referrals, social networks, networking events, etc.
• Collaborate closely with hiring managers throughout the recruiting process to ensure we meet their hiring needs and goals while adhering to recruiting processes and procedures
• Be accountable to yourself, your team, your hiring leaders, and your candidates

What you'll bring:

• 2+ year(s) of full-cycle recruiting experience in an agency, start-up, or corporate environment
• Proficiency with Google Suite (docs, sheets, calendar, etc.)
• Experience using modern recruiting tools: ATS systems (we use Workday), LinkedIn, etc.
• Working knowledge of fair and unbiased interview techniques and applicant screening methods
• A sense of urgency and the ability to work in a fast-paced environment, while juggling multiple high-priority positions

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.

• Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.