Relationship Manager
breakinbrew· Senior Managment
About this role
Job Summary:
The Relationship Manager is responsible for driving business growth by managing corporate clients, developing new business opportunities, and ensuring exceptional guest experiences. The role focuses on building long-term relationships, increasing brand visibility, and enhancing customer satisfaction within the restaurant ecosystem.
Key Responsibilities:
- Business Development:
- Identify and develop new business opportunities (corporate tie-ups, bulk bookings, events, parties).
- Generate leads through networking, referrals, and market research.
- Promotes restaurant services, offers, and events to potential clients.
- Achieve monthly and quarterly revenue targets.
- Corporate Client Management:
- Build and maintain strong relationships with corporate clients and partners.
- Handle corporate bookings, meetings, and event requirements.
- Negotiate contracts, pricing, and service agreements.
- Ensure repeat business and long-term associations.
- Guest Relationship Management:
- Ensure a high level of guest satisfaction and personalized service.
- Address guest queries, feedback, and complaints promptly.
- Coordinate with operations team to deliver seamless guest experience.
- Maintain VIP guest database and engagement activities.
- Coordination & Operations Support:
- Work closely with F&B, kitchen, and operations team for event execution.
- Ensure smooth coordination for corporate events and group bookings.
- Monitor service quality and suggest improvements.
- Reporting & MIS:
- Maintain records of client interactions, leads, and conversions.
- Prepare weekly/monthly reports on business development activities.
- Track performance against targets and suggest strategies.
Key Skills & Competencies:
- Strong communication and interpersonal skills
- Sales & negotiation ability
- Client relationship management
- Problem-solving and guest handling skills
- Knowledge of restaurant/hospitality operations
- Target-driven and result-oriented mindset
Qualifications:
- Graduate / MBA in Hotel Management, Marketing, or Business Administration preferred
- 8 years of experience in hospitality, restaurants, or hotel industry
- Experience in corporate sales or client handling is an added advantage
KPIs / Performance Indicators:
- Revenue generation from corporate clients
- Number of new client acquisitions
- Client retention rate
- Guest satisfaction scores
- Event/bookings conversion ratio
Frequently Asked Questions
Is the salary disclosed for the Relationship Manager position at breakinbrew?
The salary for this Relationship Manager role at breakinbrew is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Relationship Manager position at breakinbrew located?
This Relationship Manager role at breakinbrew is based in New Delhi, DL. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Relationship Manager role at breakinbrew full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Relationship Manager role in the Senior Managment department at breakinbrew.
Which team or department does the Relationship Manager at breakinbrew belong to?
This Relationship Manager position is part of the Senior Managment department at breakinbrew. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Relationship Manager position at breakinbrew?
Click the "Apply Now" button on this page. You will be redirected to breakinbrew's official application portal hosted on keka where you can submit your application directly.
When was the Relationship Manager job at breakinbrew posted?
This Relationship Manager position at breakinbrew was posted on May 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Relationship Manager
breakinbrew
You'll be redirected to breakinbrew's official application page on keka.