Renewal Sales Representative
bazaarvoice
Renewal Sales Representative
epicorsoftware· EPMEX Epicor Mexico
About this role
Duties & Responsibilities
Achieves quota by selling license/product renewal by phone and email, may offer upsell opportunities when applicable.
Provides product renewal date and pricing details to the customer in advance to ensure timely renewal.
Works within an established customer and territory.
Identifies lead generation opportunities to expand territory and drive upsells.
Analyzes customer feedback to capture customer product expectations, experience, satisfaction and abandonment propensity in the CRM system.
Provides accurate monthly/quarterly sales forecasts.
Builds and maintains a positive relationship with customers.
Works with other teams such as Sales Operations to ensure customer requirements are met.
Knowledge, Skills & Abilities
Ability to work in a fast paced environment
Knowledge of Microsoft Excel and Outlook
Knowledge of a CRM system
Ability to learn and apply strong product knowledge
Ability to effectively communicate both verbally and in writing
Organizational and time management skills
Ability to build strong customer relationships and delivering a best-in-class customer experience
Qualifications
3+ years applicable experience and demonstrated success/knowledge
Proficient English Level
#LI-MR1 #LI-HYBRID
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter:
Antonio Ibarra BustillosFrequently Asked Questions
Is the salary disclosed for the Renewal Sales Representative position at epicorsoftware?
The salary for this Renewal Sales Representative role at epicorsoftware is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Renewal Sales Representative position at epicorsoftware located?
This Renewal Sales Representative role at epicorsoftware is based in Mexico, Monterrey. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Renewal Sales Representative role at epicorsoftware full-time or part-time?
This is listed as a Full time position. It is posted as a Renewal Sales Representative role in the EPMEX Epicor Mexico department at epicorsoftware.
Which team or department does the Renewal Sales Representative at epicorsoftware belong to?
This Renewal Sales Representative position is part of the EPMEX Epicor Mexico department at epicorsoftware. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Renewal Sales Representative position at epicorsoftware?
Click the "Apply Now" button on this page. You will be redirected to epicorsoftware's official application portal hosted on workday where you can submit your application directly.
When was the Renewal Sales Representative job at epicorsoftware posted?
This Renewal Sales Representative position at epicorsoftware was posted on Jul 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Renewal Sales Representative
epicorsoftware
You'll be redirected to epicorsoftware's official application page on Workday.