Rental Coordinator

Overview

Milton Rents is a fast-growing equipment rental company with 16 locations across New England and Upstate New York. Backed by strong partnerships with leading manufacturers like Caterpillar, we pride ourselves on delivering high-quality equipment and exceptional service. We offer a collaborative environment, ongoing training, and strong career growth opportunities.

Position Summary

The Rental Coordinator is a key contributor to branch success, responsible for supporting rental operations, coordinating customer needs, and driving utilization of fleet equipment.

Pay Rate: $21.00 to $28.00 per hour, based on experience.

Responsibilities

• Support daily rental operations including order coordination, scheduling, and customer communication
• Build and maintain customer relationships through phone and in-person interactions
• Identify opportunities to grow rentals and support sales efforts
• Coordinate with internal teams (yard, drivers, service, sales) to ensure timely and accurate fulfillment
• Manages customer account and rental lifecycle; maintains in in ERP and CRM systems, contracts, and customer portals
• Provide solution-based support to meet customer equipment needs

Qualifications

• High school diploma or GED, trade certificate or equivalent experience preferred.
• Customer service, or sales experience preferred.
• Strong communication and relationship-building skills.
• Ability to work in a fast-paced, team-oriented environment.
• Detail-oriented with strong organizational skills.
• Proficiency in Microsoft Office and business systems (CRM experience a plus)
• Interest in construction, equipment, or industrial environments is a plus.
• Valid driver’s license.

Benefits

• Medical, dental, and vision insurance
• Paid time off, holidays, and sick time
• 401(k) with company match
• Supportive team culture focused on safety, quality, and growth

Why Join Milton Rents?

Whether you are starting your career or bringing years of experience, this role offers the opportunity to grow within a dynamic, customer-focused organization. We value individuals who are motivated, relationship-driven, and eager to learn and succeed.

This job description is not intended to be all-inclusive.  Your supervisor may request and assign you similar duties. 

Resumes that are mailed, emailed or hand-delivered to Milton Rents or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.

Milton Rents is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.  Milton Rents is a Drug-Free workplace.