Sales Enablement Coordinator
oldcastlebuildingenvelope
Rep, Customer Service 2
oldcastlebuildingenvelope· Commercial - Customer Service
About this role
Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
What You’ll Get to Do
The Customer Service Representative I is focused on providing excellent customer service to clients of the organization. This is assured by documenting customer interactions and transactions, accurately processing quotes and orders through data entry, providing a timely response to customer calls and reports to the Customer Service Manager.
This role is perfect for an individual who has an attention to detail (safety, quality, efficiency) strong work ethic/reliability and is a problem solver. A vital member of the Customer Service Department, this is an opportunity to build a career with an industry leader.
Job responsibilities include:
- Maintain a broad knowledge of clients, productsand services of the organization.
- Document customer interactions and transactions.
- Accurately process phoned, faxedand emailed quotes and orders in accordance with cut off times and other time constraints that may exist.
- Data entry of faxed, emailed, and phoned in orders for production.
- Communicate with customers to determineexpected delivery date and time.
What We Are Looking For
- Must have 1-2 years of prior customer service experience.
- Must have computer experience and accuracy in numeric input.
- Must have strong organizational and listening skills.
- Ability to read, understand, and communicate.
- Ability to work independently and prioritize work with deadlines; ability to work overtime when required.
What OBE Offers You
- Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
- Work-life balance – PTO and holidays, including floating holidays you can choose
- Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
- Training – We will equip you with the knowledge and skills you need to succeed
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.
Frequently Asked Questions
Is the salary disclosed for the Rep, Customer Service 2 position at oldcastlebuildingenvelope?
The salary for this Rep, Customer Service 2 role at oldcastlebuildingenvelope is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Rep, Customer Service 2 position at oldcastlebuildingenvelope located?
This Rep, Customer Service 2 role at oldcastlebuildingenvelope is based in Moorestown, NJ. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Rep, Customer Service 2 at oldcastlebuildingenvelope belong to?
This Rep, Customer Service 2 position is part of the Commercial - Customer Service department at oldcastlebuildingenvelope. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Rep, Customer Service 2 position at oldcastlebuildingenvelope?
Click the "Apply Now" button on this page. You will be redirected to oldcastlebuildingenvelope's official application portal hosted on greenhouse where you can submit your application directly.
When was the Rep, Customer Service 2 job at oldcastlebuildingenvelope posted?
This Rep, Customer Service 2 position at oldcastlebuildingenvelope was posted on Aug 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Rep, Customer Service 2
oldcastlebuildingenvelope
You'll be redirected to oldcastlebuildingenvelope's official application page on Greenhouse.